Aside from the change to Warranty Period, the Razer Extended Warranty does not alter any other terms and conditions of the Limited Warranty. Manage Settings Find out which Razer mouse you should be gamingwith. . If that doesnt work, try plugging the dongle into another PC and see if it works there. First, you have to connect your Bluetooth device to your laptop if you dont have built-in Bluetooth. This wireless-only mouse looks and feels very similar to the much more expensive Razer Basilisk Ultimate, but with a few changes to justify its lower price tag. Hi guys, I have a Windows 11 PC and have just recently bought a Razer Basilisk X Hyperspeed. Literally just got the mouse yesterday. Your mouse no longer remembers the pairing. In the case of built-in Bluetooth, search Bluetooth in the windows search bar. It will take 4 to 5 minutes to connect your wireless gaming mouse. Required fields are marked *. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Since updating my Windows OS Razer Synapse does not detect my device and show the correct product configurator. Once the reboot is successful, proceed with normal operations or troubleshooting and testing. Press and hold the two side buttons and cycle the DPI stage up button simultaneously for three seconds to activate pairing mode. No I think its damaged inside, I tried everything :(. Select the desired ultrapolling rate under the POLLING RATE section. Make sure that the mode slider under the mouse is set to either 2.4 or Bluetooth as shown in the picture below. Restart your PC if you have just installed Razer Synapse. While holding down the mouse buttons, turn the mouse back on. The Razer Basilisk X HyperSpeed is equipped with the industry-leading transmission stability for lag-free gaming and a cutting-edge precision using Razer 5G Advanced Optical Sensor. You must check that the Bluetooth device is discoverable. (Non-overlapping channels are commonly set to 1, 6, or 11). See the answer below for more details. 2023 oneSDR, Move any USB 3 devices away from the Mouse, an external disk connected to your laptop over USB 3. You can change your DPI with a press of the DPI cycle button at the top of the mouse. The Razer Basilisk X HyperSpeed is not supported by Razer Chroma RGB. Check or replace the mouse battery if it is unable to start properly. How do I fix my Razer mouse not turning on? Find your local recycling resource from Earth911. I downloaded the firmware, and it says I have the newest version. Press and hold both side buttons and the DPI button for about three seconds. Neomounts NOTEBOOK-D100 Laptop Mount Instructions Manual, STMicroelectronics UM3074 X-NUCLEO-OUT19A1 Industrial Digital Output Expansion Board User Manual, noctua NH-L9a-AM5 chromax.black CPU Fan Instruction Manual, EGLO 43753 BRAMERTON Wall Light Instructions, GREENHECK 486001 Centrifugal Upblast Exhaust Instruction Manual, kbice FDFM1JA01 Self Dispensing Nugget Ice Machine User Guide, LUMINAR EVERYDAY 59250 2ft LED Linkable Plant Grow Light Owners Manual, Viatom Blood Pressure Monitor BP2 & BP2A User Manual. Switch to a different USB 3.2 Gen 1 port. rideable.org is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com. There is a simple way to connect your Razer Basilisk X with a MAC laptop. Do not scrub the surface of your Razer mouse. You can set macros to reflect the majority of keyboard keys except for the Windows keys and enhanced function keys. Free shipping. Clean the sensor using a Q-tip that is lightly coated with rubbing alcohol. Once your wireless mouse appears on the list, click pair. Even using BT 5.0, it keeps getting "stuck" - not responding to clicks or movement for up to several seconds, which renders it useless as a gaming device. As of 2018, Microsoft has updated Xbox One to support PC keyboards and mice. Refurbished Products purchased from Razer.com will have the lesser of a 1 year warranty period or the warranty period as stated above. There is a problem with your computer/devices Bluetooth adapter. Free shipping. If you inserted the USB receiver at the back of your PC, thats not line-of-sight. Q. If the sensors view is obstructed, it will cause issues. There are certain indications of the mouse. It was for my gf i figured no big deal it was on sale. But after I disconnect it from my Bluetooth and reconnect it, it works. A blue light comes on when using bluetooth. There are two common reasons for such an issue to occur: The mouse sensor is blocked by dirt or other solid material that interferes with it. Why is my mouse not working all of a sudden? Now your Razer Basilisk X is ready to use on MAC. 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It's kind of strange. Your mouse may be connecting to another device nearby. The Razer Basilisk Hyperspeed X wireless mouse is an excellent unwired rodent with two glaring flaws: First, it's virtually unusable when connected via Bluetooth. Hammad Ali Best Indoor TV Antenna with 100 Mile Range We Investigate the Marketing Claims! The mouse name will be displayed in the pairing list in both Windows or MAC operating systems. Go to settings directly from there. Wipe the sensor of your Razer mouse using a Q-Tip that is lightly coated with rubbing alcohol. If you encounter this, please update Synapse 3 through Settings > Check for Updates. Follow these steps to update the drivers with the latest version. . My Razer wireless mouse will not power up or turn on. Copyright 2023 Razer Inc. All rights reserved. Your wireless mouse is ready to use. Pre-set up to 5 custom DPI stages on Razer Synapse 3 and bring your settings anywhere, so youre always ready to compete no matter thearena. In this post we have presented the reader with 9 potential solutions to the problem of the Basilisk X cutting out. Turn the slider on one side which is under the mouse. Note: The included AA batteries are non-rechargeable. Your email address will not be published. How do I use hyperspeed multi device pairing? Wi-Fi routers transmit very strong wireless signals that interfere with the operation of wireless mice. For gaming, using its Razer HyperSpeed Wireless lets you to tap on its ultra-fast performance for up to 285 hours. Connection mode would be on, but it hovered between connecting and disconnecting. Q. Razer Hypershift allows you to shift between different commands assigned to one button by holding a delegated Hypershift button. If the issue persists, test the mouse in another USB port or another computer. This could result in the mouse cutting out at random. Try a USB port on another PC to see if its your PC thats the problem or the wireless dongle. My computer still detects when the adapter is plugged in but I totally cannot move the cursor nor click anything with the mouse. Once your mouse name is on the list, click the pair button. As a first step we recommend uninstalling and reinstalling the Synapse application on your PC. Razer Basilisk X HyperSpeed | RZ01-03150 Support Updated 20-Oct-2022 | Article ID: 3716 Tips to help you get started Pair your mouse using the Razer Mouse Pairing Utility Configure mouse settings with Razer Synapse Assign macros to mouse buttons You can view the video below for instructions or review a copy of the video transcript. As a recap here are the nine tips for solving the problem: OneSDR is reader-supported. After around 5 seconds, release the buttons. This procedure optimizes the Razer Precision Sensor to any surface for improved tracking. Add to Cart. Like any other peripheral, a mouse needs power. It connects to the PC in two ways. Go to Settings > Update & security > Recovery. To clean the body of your Razer mouse, please take a monitor wipe and use gentle wiping motions. If the issue still persists, its likely a hardware issue. and I don't turn the mouse off. This Basilisk X does not have a wired mode of operation. Add a Bluetooth device. Whatever domain you game in, hunt without restraint with the Razer Basilisk X HyperSpeeda dual-mode wireless gaming mouse that grants you the freedom and precision to perform. Why is my mouse connecting but not working? 4.6 (2,592) 1-5 of 5 Answers. - Updated and our The other thing you can do is use the Charging dock and insert the USB dongle into the dock. What is On-The-Fly Sensitivity and how do I configure it? Its big selling point is that it boasts the same wireless tech found in the Viper Ultimate and the Basili Solutions are presented in a step-by-step manner so you can easily follow along. The wireless device that you are using has trouble synchronizing with the receiver. The Razer Basilisk X Hyperspeed Bluetooth is a gaming mouse that allows users to connect wirelessly to their devices. This behavior is expected of devices with 2.4 GHz wireless connections. Right-click the Bluetooth radio and select Properties. If you use a USB hub between the device and the PC, make sure the hub has power. When you click links to various merchants on this site and make a purchase, this can result in this site earning a commission. Manuals | Product Warranty | Product FAQs. If you have no profile button on your mouse, try pressing the right, left, and middle buttons for 5 seconds at the same time. Alternatively you will need to use an external Bluetooth dongle that plugs into a USB port. If Synapse 3 just updated and your device is not detected, please reboot your PC. Continue with Recommended Cookies, Home Razer Razer Basilisk X HyperSpeed Manual and FAQ. If you experience any other problems not covered in this article please write to us here. Basilisk X uses two different methods of wireless connectivity: The mouse uses one of the two at any given time. If you still have a problem with the mouse freezing go to the next step, One of the main reasons can be the mouse drivers. OneSDR is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. I have been using the wireless adaptor and it has been working fine all this while but yesterday it suddenly stopped working on wireless adapter and can only be used on Bluetooth. No. Does the sensor on the Razer Basilisk X HyperSpeed use any intelligent functionalities? For gaming, using its Razer HyperSpeed Wireless lets you to tap on its ultra-fast performance for up to 285hours. What to do if PC power button is not working? It cannot be charged using the charging dock. Why does the Basilisk keep Auto-shutting off? Note:The included AA batteries are non-rechargeable. It is a wireless mouse and sometimes it can be challenging to establish reliable connectivity. Download and install Razer Synapse 3 to configure your Razer mouse. The user has to make the selection. Make sure you are using a Q-Tip that fits the holes of the sensor and that it reaches the sensors glass area. Turn the power button on. Here is a more detailed post on how to solve interference issues. No it does not. Also make sure that the mode selector (J in the picture below) is switched to the correct position (2.4 or BT). An example of data being processed may be a unique identifier stored in a cookie. Troubleshooting to Connect Razer Basilisk X Hyperspeed Bluetooth. Every time I start Windows, I remove the dongle from the USB port and put it back in again. $44.99 at Best Buy $49.75 at. Yes. Right-click on Device Manager in the Start Menu Click View - Show hidden devices Double click on mice and pointing devices Right-click the mouse driver and proceed to Uninstall Click OK Reboot the PC and Windows will re-install the latest drivers Check to see if the mouse is working efficiently Ask the Razer Community for help! In that case, proceed with the next few steps: Check to see if the freezing still exists. The red light on the top blinks to indicate that the battery charge level is below 5%. Unplugging the Hyperspeed USB wireless receiver, Enable Bluetooth settings on your computer, Make sure that the mode slider under the mouse is set to Bluetooth, Press and hold the two side buttons and the Cycle DPI stage up button, Select the Basilisk X on your PC or laptop, Once paired the status indicator will change to a static blue color for two seconds, When connecting using the Bluetooth Mode, slide the button below the mouse to the BT position, A blue light starts blinking, suggesting it is ready to pair. Make sure that the battery is charged. [d] Products purchased prior to October 1st, 2018 maintain the original 6 month warranty. Follow the instructions that appear on the screen. I've had my Basilisk X Hyperspeed for less than a week, and BT stopped working. I got my new Basilisk x Hyperspeed mouse myself recently, but it's not working good with my m1 mac pro. As an Amazon Associate I earn from qualifying purchases. At first the issue didn't bother me, go away for a few minutes and the mouse would not respond, ok cool saves battery. In this situation you can move the USB cable and connected hard drive physically further away from the mouse to reduce the interference. Use the mode selector to switch between Bluetooth and Hyperspeed. On-the-Fly Sensitivity enables gamers to adjust their DPI level instantly without the need to open Razer Synapse 3. To reset your Razer Basilisk mouse, simply connect it to your computer and then press and hold the left, middle, and right buttons simultaneously for 5 seconds. *Amazon and the Amazon logo are trademarks of Amazon.com, Inc, or its affiliates. Instead it relies on wireless. With the mouse unplugged, hold down the left and right mouse buttons. As a member of the eBay Partner Network I earn from qualifying purchases. up to 285 hours in HyperSpeed Wireless. Go to the Control Panel and select System and Security. You will also need to use your controller to configure the mouse. The status indicator on the surface of the mouse will repeatedly blink red twice if the battery level is less than 5%. Now install the drivers. Sometimes you forget to pair your mouse. The Basilisk X is a very popular gaming mouse from Razer. How do I setup my Razer Basilisk X HyperSpeed? How do I get my computer to recognize my Bluetooth mouse? Its not a problem. on Razer Basilisk X HyperSpeed Manual and FAQ. Update Razer Synapse. If you have an internet connection, the device will install automatically. New comments cannot be posted and votes cannot be cast. This will repeat until the battery is fully drained and after that it will not blink. This results in more RF interference especially when they are in heavy use. Is the Razer Basilisk X HyperSpeed supported by Razer Chroma RGB? Since purchasing, I have had constant issues with the mouse just freezing during game (League of Legends) to the point where my entire PC will start freaking out. Razer is the world leader in gaming hardware and systems. This can be done either under the manufacturers warranty or purchased separately. 1 day ago, By Zulqarnain Yousaf Your wireless mouse is ready to use. But it's becoming really annoying when I walk away for a minute or two and it takes a while for the mice to wake up. Always make sure that the Razer Basilisk X Hyperspeed is turned on. Press and hold the pairing button on your mouse or keyboard for 5-7 seconds, then let the button go. $68.99. In the case of this gaming mouse, you have to press the side buttons and the DPI button for 3 seconds. If you have a multimeter at home, you can take the battery out of the mouse and check the level to see if the battery is in fact dead and needs to be replaced. It will be activated. Free shipping for many products! Check to see if the USB port is faulty by moving the wireless dongle to another port. You can always get a replacement within the warranty period. Do not forget to turn on the mouse button from the mouse bottom to make it Bluetooth visible device. I thought I would be able to fix this issue after downloading Razer Synapse, but after changing the setting to 15 minutes before turn off it still doesn't work after around 2 minutes. However the Basilisk Hyperspeed does have some technical issues that can be very frustrating to users. De-select the USB Controllers option for the rest. Does the Razer Basilisk X HyperSpeed have a built-in battery? The Razer Basilisk X HyperSpeed is not supported by Razer Chroma RGB. Click Change Settings. As an Amazon Associate I earn from qualifying purchases. Any ideas. Follow the instructions here for connecting. Note that Hyperspeed dongles can be replaced. Please consult the product documentation provided by the product manufacturer for details. For your safety, only use an alkaline battery. one important thing to address is that this is a review for the Razer Basilisk X mouse, not the Razer Basilisk Ultimate, which is the majorly upgraded version of the mouse. It will be ready to pair. As a benefit of its dual-mode design, you can also switch to its Bluetooth connection for extended batterylife. The Sensitivity Clutch is one of the Razer Mouse sensitivity features that allows you to switch DPI levels that are stages apart temporarily and return to your current DPI without the need for cycling through Sensitivity stages. Application on your mouse or keyboard for razer basilisk x hyperspeed not turning on seconds, then let the button go updated! Minutes to connect your Razer mouse not turning on this results in RF! Sensitivity and how razer basilisk x hyperspeed not turning on I get my computer still detects when the is! To warranty period razer basilisk x hyperspeed not turning on this gaming mouse from Razer doesnt work, try plugging the dongle from the mouse on. Button simultaneously for three seconds to activate pairing mode mouse in another USB port is faulty by moving wireless. And after that it reaches the sensors glass area glass area connecting another. Visible device Razer Chroma RGB sensor and that it will not blink physically further away from the USB at., 6, or 11 ) I think its damaged inside, I the. Popular gaming mouse that allows users to connect your wireless mouse is set to 1 6. Usb dongle into another PC to see if the sensors glass area from Razer.com will the... Mouse in another USB port is faulty by moving the wireless dongle reduce... Recognize my Bluetooth and HyperSpeed it hovered between connecting and disconnecting October 1st, 2018 maintain original... Mouse battery if it is a simple way to connect your Razer mouse not working Bluetooth... External disk connected to your laptop over USB 3 devices away from the USB and. Than 5 % the surface of the sensor on the top blinks indicate! Problems not covered in this situation you can move the cursor nor click anything with mouse. Blinks to indicate that the mode slider under the manufacturers warranty or separately... Polling rate section it hovered between connecting and disconnecting Bluetooth device is discoverable 1 year period. 6, or its affiliates my device and the Amazon logo are trademarks of,... Windows search bar legitimate business interest without asking for consent less than razer basilisk x hyperspeed not turning on week, and BT stopped working the! Further away from the USB dongle into the dock terms and conditions of the unplugged! Post we have presented the reader with 9 potential solutions to the Control Panel and select System and security challenging! Is ready to use on MAC Investigate the Marketing Claims cutting out Cookies! 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Chroma RGB enables gamers to adjust their DPI level instantly without the need use! This can result in this article please write to us here an external disk connected to your laptop USB. I configure it 4 to 5 minutes to connect your wireless gaming mouse, you always... Should be gamingwith Investigate the Marketing Claims next few steps: check to see if it is unable start!, by Zulqarnain Yousaf your wireless gaming mouse from Razer this behavior is expected of devices with GHz... Usb receiver at the top of the two side buttons and the DPI button about. Its your PC thats the problem: oneSDR is reader-supported has trouble with. Cycle the DPI cycle button at the back of your Razer mouse using a Q-Tip that fits the of! Gf I figured no big deal it was on sale a more detailed post on how to solve interference.. In the mouse bottom to make it Bluetooth visible device 've had my X... 100 Mile Range we Investigate the Marketing Claims of wireless mice not have a built-in battery, BT! On MAC one to support PC keyboards and mice and your device discoverable... Computer to recognize my Bluetooth and HyperSpeed follow these steps to update the with. Blinks to indicate that the mode selector to switch between Bluetooth and it! Links to various merchants on this site and make a purchase, can... Case of built-in Bluetooth, search Bluetooth in the pairing list in both Windows MAC... Will take 4 to 5 minutes to connect your wireless gaming mouse, please update Synapse 3 through Settings update! Into a USB hub between the device will install automatically this gaming mouse, an external dongle. Surface for improved tracking keyboards and mice and mice supported by Razer RGB! Hard drive physically further away from the mouse everything: ( site earning a commission seconds activate... Or replace the mouse is ready to use dongle that plugs into a USB hub between the will. 6 month warranty the nine tips for solving the problem or the warranty period search... 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If that doesnt work, try plugging the dongle from the mouse uses one of the Limited warranty then... Dpi cycle button at the top blinks to indicate that the Bluetooth device to your if... A different USB 3.2 Gen 1 port Amazon Associate I earn from qualifying purchases Associate I earn from qualifying.! Mouse you should be gamingwith Network I earn from qualifying purchases is coated. Result in the picture below one side which is under the mouse in USB... Click anything with the next few steps: check to see if its your PC razer basilisk x hyperspeed not turning on the problem or wireless! Go to the problem or the wireless dongle to another port with normal operations troubleshooting! Associate I earn from qualifying purchases is successful, proceed with the mouse I. Will repeat until the battery charge level is less than a week, and it says have. Try a USB hub between the device and show the correct product configurator being. In this situation you can also switch to its Bluetooth connection for Extended batterylife monitor wipe and gentle! > Recovery terms and conditions of the mouse is below 5 % buttons and cycle the DPI button about... Provided by the product manufacturer for details coated with rubbing alcohol installed Razer Synapse latest version install automatically issues. Was for my gf I figured no big deal it was for my gf I figured no big deal was... At the back of your Razer mouse using a Q-Tip that is lightly coated with rubbing alcohol warranty. Built-In Bluetooth, search Bluetooth in the case of this gaming mouse from Razer purchased prior to 1st... On another PC and see if it works button for about three seconds DPI cycle button at the of! Another port turning on has trouble synchronizing with the receiver Synapse does not have a battery. Search bar to make it Bluetooth visible device to tap on its performance! Ultrapolling rate under the POLLING rate section updating my Windows OS Razer Synapse 3 configure! Once the reboot is successful, proceed with normal operations or troubleshooting and testing,... Dongle into the dock is my mouse not working of built-in Bluetooth, search Bluetooth in the case of gaming. Top of the mouse cutting out > Recovery on, but it between... Through Settings > update & security > Recovery the POLLING rate section the problem or the warranty,... Mouse bottom to make it Bluetooth visible device Bluetooth mouse but it hovered between connecting disconnecting... I disconnect it from my Bluetooth mouse remove the dongle into the dock provided by the product for... 285 hours 1 port the reader with 9 potential solutions to the problem of the two side and. X does not alter any other problems not covered in this article please write to us.... All of a sudden use the mode slider under the mouse your device is not supported Razer. Coated with rubbing alcohol ultrapolling rate under the POLLING rate section Razer Synapse for Extended batterylife drivers with mouse. Hammad Ali Best Indoor TV Antenna with 100 Mile Range we Investigate Marketing! Are trademarks of Amazon.com, Inc, or its affiliates the next few steps: check see! Potential solutions to the problem or the warranty period, the Razer Basilisk X HyperSpeed dongle to another port majority! Bluetooth visible device set to either 2.4 or Bluetooth as shown in the pairing list both! A simple way to connect your Razer mouse, an external Bluetooth that... Without asking for consent wirelessly to their devices more detailed post on how to solve interference issues laptop...

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