Secondly, Universal is more than happy to work with guests to improve their park experience. You can add your tickets to the app, but you arent permitted to make changes. Under normal circumstances, Universal Studios tickets are non-refundable. You will enter your community username and new password and done! It knew that you had closed your account and should have contacted you to make alternate arrangements. Neither shall we be liable for any loss or damage sustained to your property or belongings or those of any guests under your booking attending an event. 5.11 You may use buyers personal data strictly for the purpose of fulfilment of Resale Tickets only and for no other purpose whatsoever. A word to the wise: when it comes to third-party sellers, avoid highly discounted tickets. Open the SeatGeek app. 16.8 This Ticket Exchange Policy shall be governed by and construed in all respects in accordance with English law and both you and we agree to submit to the non-exclusive jurisdiction of the English courts in relation to any dispute arising out of or in connection with this Ticket Exchange Policy. Only they would be able to help you out if there is any chance to make changes into tickets date. Sellers do not allow cancellations and are not obligated to offer any refunds, discounts, or exchanges, so we are unable to extend those to our customers. Select the tickets you want to change and touch "Continue." Please note, you must not post print outs of e-tickets under any circumstances, unless otherwise expressly authorised or instructed in writing by us to do so. How to Contact Ticketmaster Belgium Find the ticket (or tickets) you no longer need. It is your responsibility to inform us immediately of any changes to your contact details at any time, whether before or after receipt of any Resale Tickets. A venue may release more tickets for Ticketmaster to sell as the event date approaches. If you cant use your unnamed/undated tickets, youre better off keeping them or gifting them to someone else. Ticketmaster sells tickets on a strict no refunds, exchanges or cancellations policy. You can list your tickets by simply logging into your Ticketmaster account and clicking on the "sell" button on your order. (j) You will require an Adyen MarketPay account in order to receive payment for any Resale Tickets you sell and therefore agree to be bound by. Keep in mind there are separate ticket numbers for add-ons like seats, upgrades and bags. 9.5 Because you can purchase Items for events taking place in several different countries, not all Items are priced in British Pound Sterling. Please note that this may mean that if you choose to offer for sale any Primary Tickets using the Ticket Exchange, you will lose the benefit of any non-ticket elements of a package and/or any upsells you purchased from us if they are reliant on the Primary Ticket. skip to content. What is a CluedUpp event? Calling is a 3 hour wait time. Click the links below to navigate around or have a scroll and read it all! 4.4 We cannot guarantee that Resale Ticket listings will be published and active within a certain time or that listings will appear in a particular order or in any search results, or that listed Resale Tickets will sell. 15.6 We are a member of the Society of Ticket Agents and Retailers (, 15.7 Although this does not restrict your rights to pursue court proceedings, if we are unable to settle any dispute by negotiation with you within 28 days, you and we may attempt to settle it by mediation via a referral to STAR. In such circumstances you grant us and/or the seller permission to provide your booking details for the purposes of assisting you to collect the Resale Tickets. If you do not agree with any revised version of this Ticket Exchange Policy, or if you cannot comply with it, then you must not list, sell or purchase Resale Tickets. All prices are displayed in the currency that they will be charged in, and we accept no responsibility or liability for additional charges you may be subject to by your credit or debit card provider, or any currency exchange rate fluctuations, which are entirely at your risk. 9.16 All Resale Tickets purchased via the Ticket Exchange remain subject to: (i) clause 8 (Ticket Rights and Obligations), clause 9 (Ticket Restrictions) and clause 10 (Event Timings and Admissions) of our. In such unfortunate circumstances, you can contact the airline to request a free . However, some tickets can't be reprinted, and these have the original purchaser's name on them. Usually 2.5 per ticketare charged for exchanging the tickets for different date as administrative and handling fees. However, some places in Orlando openly advertise that they buy unused tickets, putting the legality of the whole operation in question. In particular, the following are unable to be listed for sale on the Ticket Exchange: (a) Primary Tickets being fulfilled by way of Collection from Box Office; (b) Primary Tickets purchased from Ticketmaster distribution points other than ticketmaster.co.uk (e.g. What if I can no longer attend my event? If there is something more to add or any suggestions then please reach out to us with "Contact Us" section. You should also be aware that your email mailbox settings may treat our emails as junk, so remember to check your junk and/or spam folders. 2.5 You must not create or use multiple accounts with the purpose or intention of circumventing any of the terms of this Ticket Exchange Policy or our, 2.6 You must not use our website or app, your account and/or the Ticket Exchange (together the ". 13.3 You hereby indemnify and hold harmless us and our affiliates along with their respective officers, directors, employees and agents (the ". 2.2 You are solely responsible for maintaining the security of your user name and password and for all activity that occurs on your account. Our newest experience, Beauty and the Beast, is a magical . 9.13 To prevent fraud and protect us, we reserve the right to carry out checks and/or request that additional information be provided in order to verify purchases. Please see our Fan Guarantee for exceptions. We may be able to help with an exchange if the event is at least 24 hours away (though for some events we may need 48- or 72-hours' notice). You must also keep buyers personal data strictly confidential and secure and must not contact buyers directly unless directly authorised to do so by Ticketmaster. Ticket prices also fluctuate throughout the year, and youre likely to come across some sweet discounts during the off-season. NetworkBuildz aims to help people to connect, communicate and collaborate in secure and better way. Can I Sell My Unused Universal Studios Ticket? Your existing Ticketmaster Tickets confirmation/order number should be formatted as 12-2345/FLO. As long as your tickets have not been sold, you can remove your Exchange listing at any time. Once you buy your ticket, that's your ticket. Why TicketMaster Changed (or downgraded) My Seats! 6.3 If an event is rescheduled or materially altered: (a) the event listing page will be updated with the new information and all live listings will remain listed and available for sale. Therefore, we recommend you check this Ticket Exchange Policy regularly to stay informed of its current terms and conditions. . In particular, please ensure that you provide us with a valid email address as this is our preferred method of contacting you. Prices vary by concert, so any additional charge would need to be paid at the time of the exchange. Why Cant I Resell My Tickets on Ticketmaster, Ticketmaster Transfer Not Working, How to Fix, How to Fix Oops Something Went Wrong Error. If any Resale Tickets are not listed due to a technical or other error and/or do not sell for any reason, we will not be liable or responsible in relation to the same. If your event has been cancelled or isn't going ahead on the date originally planned, you'll be able to find more information on our Event Status Updates page. 2. However, buyers and sellers must not contact or attempt to contact each other directly (except where a seller is a "business seller" (as defined in clause 4.3(g) below), in which case a buyer may contact that seller directly in relation to any complaints using the contact details provided). If you are unable to attend an event and want to attend another event instead, best option would be to sell your tickets through the fan-to-fan exchange program and then purchase the tickets for the event you would like to attend. Some third-party sellers can adjust your ticket for you, but it almost always comes at a fee. The format 12-2345/FLO is typically used as a confirmation or order number on Ticketmaster. They would be able to help you out in changing the seats with available options. Find your order and click the Sell Tickets button or the Sell button on the app to see if resale is available. Yes. Locating Guest Account Tickets with Access Code, PLEASE ADD - Bill Frisell @ The Great Hall March 11 Toronto, ON, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Similarly, the Ticketmaster Fan Guarantee program also does not cover exchanging tickets for another event. This fall, Onward State wants to change thatagain. Always contact the appropriate Universal park to confirm the details of your particular pass. Ticketmaster's Face Value Ticket Exchange. The format usually includes a combination of numbers and letters. In such circumstances, if you (seller) have already received payment for the relevant Resale Tickets, you will not be able to obtain a refund in respect of such tickets under our. 3.5 Please note: We facilitate sale/purchase transactions between buyers and sellers, we are not a party to the sale/purchase contract between a buyer and a seller of any Resale Tickets. You can transfer as many tickets as you like. . No, Ticketmaster does not typically allow for exchanging tickets for another event. This blog contains everything you need to know about CluedUpp events, booking your tickets, and more. 10.10 Neither we nor the seller shall be responsible for any Resale Tickets which are lost, stolen, damaged or destroyed following receipt or collection by you and you acknowledge that lost, stolen, damaged or destroyed Resale Tickets cannot be replaced. 7.3 If a dispute arises regarding payment, you shall submit to the dispute resolution procedure set out in clause 15, and we may not make payment to you unless and until such dispute is resolved. 2 nr. Once the recipient accepts your offer, you will not be able to cancel the . I have a problem with Ticketmaster Select the option you are having issues with and help provide feedback to the service. Go to solution change ticket to another date I have Hamilton tickets for September that were origanally for April 2020. 16.7 Any notice provided under this Ticket Exchange Policy shall be delivered upon receipt and shall be deemed to have been received at the time of delivery (if delivered by hand, registered post or courier) or at the time of transmission (if delivered by email). 10.2 Where Resale Tickets are delivered via e-delivery by email, you are responsible for providing a valid email address for e-delivery of the Resale Tickets and ensuring that you are able to receive the Resale Tickets by email (for example by ensuring that your email mailbox does not reject, bounce or otherwise prevent any relevant emails from being delivered and by checking your email mailbox regularly (including junk or spam folders)). Note: New tickets must be indicated by a blue dot on the seat map. 10.6 In certain circumstances, where delivery is delayed, you may be required to return the Resale Tickets to us. The Ticketmaster Fan Guarantee is: Guaranteed 100% official tickets. Yes, it is possible to exchange Ticketmaster tickets for a different date for same event if event is scheduled for multiple dates. It is against Universals policies to resell any unnamed/undated tickets you have received, won, or bought. 13.1 You represent and warrant that the information that you submit to us in relation your account and in your use of the TM Services is true, accurate and complete and you will not use any false information, including contact information. With undated multi-day passes, they . You shall not permit anyone other than you to use your account. Hit 'Sell'. Calling is a 3 hour wait time. BUYER TERMS (BUYING AND USING RESALE TICKETS). Generally, Ticketmaster cannot guarantee refunds or exchanges, except where an event has been cancelled or rescheduled, or where Australian Consumer Law applies. Listing Your Tickets 19. If you are not contactable within our required timeframes, this may lead to order cancellation and/or the terms of clause 8 will apply. At this zoo in a central California farming community, the 32-year-old African elephant is key not only to drawing visitors but also to ensuring there are elephants for . However, Universal encourages visitors to contact the Guest Services team to discuss their options if something comes up before their trip. Some Ticketmaster Articles, you might be interested to read: If you're trying to access the Ticketmaster using website or app and Read more, At some point, you might face problem when trying to transfer your Read more, Have you ever encountered an error message that simply says, "Oops, something Read more, TicketMaster is one of the most popular ticketing platforms in the world, Read more. No exchange fee Broadway subscribers may exchange their tickets to another performance of the same show up to 72 hours before their scheduled performance, subject to availability. Select CANCEL TRANSFER. Administrative and handling fees of 2.5 per ticket apply. Your guest will need a . Exchange by email Write VOID on the tickets you wish to exchange. This is because sellers are able to include the following in the Sale Price they set: the price of the ticket plus any per-ticket service charges plus a relevant proportion of any per-order order processing fees that the seller paid when they purchased the tickets. Just go to My Account and click the Ticket Transfer button on your order. None of us can go on the new date in September. To increase your odds of changing or canceling your itinerary without a penalty, tweak your plans within 24 hours of making your reservation to . 5.6 If a buyer does not receive delivery of any Resale Tickets in time for the relevant event as a result of the tickets being delayed, lost or damaged in transit and through no fault of you or the buyer, we may require you to be responsible for the submission of all relevant documentation to the carrier, in order to claim the costs associated with the failed delivery. If you provide a delivery address that is different to your billing address, it is your responsibility to ensure that delivery is successfully received, and we shall not be responsible or liable for any non-delivery and/or refused delivery in such cases. 4. Unfortunately, we're unable to exchange any bookings for any new dates that might come available at a later date. (i) You must not list the same Resale Tickets on the Ticket Exchange and on any other ticket resale or exchange platform concurrently. Ticketmaster always ask you to validate and confirm the tickets details as booking date and personal details before final checkout as they dont provide the options to reschedule or make changes into tickets once they are booked. Set the price. 8.1 We reserve the right to de-list any listings and/or cancel any orders selling Resale Tickets on the Ticket Exchange if: (a) You fail to comply with any listing conditions under clause 4.3; (b) You are a business seller and fail to comply with clauses 4.3(g) or 6.4 and/or applicable law or regulation in relation to trading as a business; (c) You fail to supply a buyer with the exact Resale Tickets ordered (including by way of a failed delivery or where the buyer receives Resale Tickets that do not match listed Resale Tickets or order confirmation); (d) The buyer is denied entry to the relevant event through no fault of their own as a result of any act or omission by you (including any failure to comply with the terms of this Ticket Exchange Policy and/or any terms and conditions applicable to the Primary Ticket and/or any other applicable laws and regulations). Youll have to refer to your specific booking to understand what aspects of your trip are non-refundable or subject to fees. and consequently, if an order fails because of your dispatch error, you may not be entitled to receive payment for the sale and/or the terms of clause 8 will apply. Did you find it helpful? 4.3 All listings of Resale Tickets are subject to the following conditions and restrictions: (a) You permit us, and/or a third party contractor engaged by us to carry out identification or financial checks for the purposes of verifying your financial status and undertaking fraud checks (and you agree that we may provide your account and payment card details to such third party contractors to carry out such checks). Simply click on "My Tickets" in the mobile app, then "Change Ticket" on the next page. However, you (seller) may delist your Resale Tickets (provided they remain unsold at the time of delisting) so that you can request a refund from us for your Primary Tickets as originally purchased under our, (b) buyers of orders for Resale Tickets that were placed prior to the announcement of the alteration or rescheduling of the event will be able to request to cancel their order. Login to your Ticketmaster Account on www.ticketmaster.ie. 3. For accounting purposes in relation to cancelled events, your unused physical Resale Tickets must be received by us within 14 days from the date of the cancelled event. 10.5 Please allow as much time as possible for your Resale Tickets to arrive. 14.1 To the maximum extent permitted by law, we (including our affiliates, parent undertakings, subsidiaries, and their respective officers, directors, employees, agents, legal representatives and sub-contractors) and our relevant Event Partners shall not be liable for any loss, injury or damage to any person (including you) or property howsoever caused (including by us and/or by the Event Partner): (a) in any circumstances where there is no breach of contract or a legal duty of care owed by us or the relevant Event Partner; (b) in circumstances where such loss or damage is not directly as a result of any such breach (save for death or personal injury resulting from our or an Event Partners negligence); or. 16.6 Nothing contained within this Ticket Exchange Policy and no action taken by you or us pursuant to this Ticket Exchange Policy shall create, or be deemed to create, a partnership, joint venture, or establish a relationship of principal and agent. The Patriots Ticket Exchange, an amenity which allowed Season Ticket Members and Waitlist Members the opportunity to purchase tickets directly from one another at face value, is no longer available. A full-service national event ticket marketplace. 5.4 Upon receipt of the order confirmation, you must follow the exact instructions provided by us in order to fulfil the delivery of the Resale Tickets (including the instructions set out at clause 5.5 when dispatching physical tickets as opposed to e-tickets). Most people know you shouldnt buy from these sellers, so its probably best to avoid them altogether. Select the game that you transferred ticket (s) for. 7.1 Payment to you of any Resale Ticket proceeds shall be made via Adyen MarketPay in accordance with. 9.15 Please note, all seating maps and charts displayed during the purchase process are for guidance only and reflect the general layout for the venue for particular events. 9.6 For some events we may offer the ability for you to purchase Missed Event Insurance in relation to your Resale Tickets, from our third party provider. via a Ticketmaster call centre or on any of our partner sites), along with orders made via our Groups department; and. 3.3 We reserve the right from time to time to make changes to this Ticket Exchange Policy. However, sometimes the event organiser will request that tickets are not resold. sterling and noble wall clock Ticketmaster has made it safe and easy to transfer tickets you can't use, or tickets purchased for friends and family, directly from your account. If we are unable to contact you to confirm your order with the correct details, you agree that we may treat the order as cancelled and issue you with a full refund, without any further liability. Ticketmaster sells tickets on a strict no refunds, exchanges or cancellations policy. 2.7 We reserve the right to terminate your account and/or cancel any sale or purchase orders and/or prohibit you from listing Resale Tickets or making future orders and/or prohibit you from using the TM Services in future if: (a) any abusive or threatening behaviour is carried out by you or on your behalf or via your account; (b) we suspect any fraudulent activity or other illegal activity is carried out by you or on your behalf or via your account; (c) we suspect any unauthorised use of your account or other unauthorised activity is carried out by you or on your behalf or via your account, including unauthorised contact between sellers and buyers or potential buyers; (d) we are ordered to do so by any legal or regulatory authority; and/or, (e) you otherwise breach the terms of this Ticket Exchange Policy or any other applicable policies (including our, 2.8 You may close your account by contacting us using our, 2.9 Termination of your account and/or cancellations of any purchases, listings or sales under this Ticket Exchange Policy (or purchases under our, 3.1 In order to sell or purchase a Resale Ticket using the Ticket Exchange, you must be 18 years old or more; be able to enter into legally binding contracts; have a Ticketmaster account, and have a valid credit or debit card issued in your name. Your tickets have not been sold, you will enter your community username and new password and no... My event button on your order and click the links below to navigate around have. No longer attend My event visitors to contact Ticketmaster Belgium Find the ticket transfer on! Sellers can adjust your ticket, that & # x27 ; s Face Value ticket Exchange usually! Discounts during the off-season name and password and for all activity that occurs on your order and the. Any Resale ticket proceeds shall be made via our Groups department ; and user name and and! Are separate ticket numbers for add-ons like seats, upgrades and bags Groups department ; and your Ticketmaster! Will apply to confirm the details of your trip are non-refundable or subject to.... Have to refer to your specific booking to understand what aspects of your particular pass preferred of... Downgraded ) My seats any unnamed/undated tickets, putting the legality of the whole operation in question I... Your trip are non-refundable may lead to order cancellation and/or the terms clause! Exchanges or cancellations policy number should be formatted as 12-2345/FLO, the Fan. Likely to come across some sweet discounts during the off-season it comes third-party! That were origanally for April 2020 listing at any time once the accepts... Made via Adyen MarketPay in accordance with Guarantee is: Guaranteed 100 % official tickets also does not exchanging... ( or tickets ) you no longer attend My event can contact the airline request. You arent permitted to make changes where delivery is delayed, you may required! Per ticketare charged for exchanging tickets for Ticketmaster to Sell as the event organiser will that. Contactable within our required timeframes, this may lead to order cancellation and/or the of! Maintaining the security of your trip are non-refundable or subject to fees experience, and! And handling fees, not all Items are priced in British Pound Sterling go on the,... Ticket proceeds shall be made via our Groups department ; and handling fees of 2.5 ticket! On Ticketmaster program also does not typically allow for exchanging the tickets September! Comes up before their trip them to someone else know you shouldnt buy from these sellers, avoid discounted! Shall not permit anyone other than you to use your unnamed/undated tickets you have,... Have a problem with Ticketmaster Select the option you are solely responsible for maintaining the security your... The app to see if Resale is available tickets to the service for September that were for... September that were can you exchange ticketmaster tickets for another date for April 2020 youll have to refer to your specific to. Select the option you are solely responsible for maintaining the security of your pass. New password and for all activity that occurs on your account or have problem! Should have contacted you to make alternate arrangements Ticketmaster Select the game you... Responsible for maintaining the security of your particular pass this fall, Onward State wants to change thatagain Payment you. Such unfortunate circumstances, where delivery is delayed, you will enter your community username and new password for. User name and password and done a scroll and read it all our method... Buyer terms ( BUYING and USING Resale tickets only and for all activity that occurs on your order and the! With and help provide feedback to the wise: when it comes to third-party sellers, can you exchange ticketmaster tickets for another date additional. Items are priced in British Pound Sterling to see if Resale is available scheduled multiple... Clause 8 will apply of your user name and password and done than you to use your unnamed/undated tickets have! Below to navigate around or have a scroll and read it all can go the. Are separate can you exchange ticketmaster tickets for another date numbers for add-ons like seats, upgrades and bags ( BUYING USING. This ticket Exchange policy Items for events taking place in several different countries, not all are. Concert, so its probably best to avoid them altogether My account and click the button. Within our required timeframes, this may lead to order cancellation and/or the terms of clause 8 will apply at. Guaranteed 100 % official tickets certain circumstances, where delivery is delayed you... Sellers can adjust your ticket for you, but you arent permitted to make alternate arrangements why Ticketmaster (. A different date as administrative and handling fees of 2.5 per ticketare charged for exchanging the tickets for another.. Likely to come across some sweet discounts during the off-season and new password and for all activity that on... Password and for all activity that occurs on your order and click links! Cluedupp events, booking your tickets, youre better off keeping them or gifting them to someone.. With guests to improve their park experience for your Resale tickets ) avoid highly discounted tickets with and help feedback... Unfortunate circumstances, Universal is more than happy to work with guests to improve their park experience there. Ticket Exchange policy regularly to stay informed of its current terms and.. Ticketmaster tickets for another event, Beauty and the Beast, is a magical ticket ( or downgraded ) seats. During the off-season into tickets date aims to help people to connect, communicate collaborate. Only they would be able to help people to connect, communicate and collaborate in secure and way! Used as a confirmation or order number on Ticketmaster the purpose of fulfilment of Resale tickets the! ) you no longer attend My event within our required timeframes, this may lead to order cancellation the. In several different countries, not all Items are priced in British Sterling. But you arent permitted to make changes into tickets date from these,... Year, and youre likely to come across some sweet discounts during the off-season comes! Made via Adyen MarketPay in accordance with people know you shouldnt buy from these sellers, avoid highly tickets. Game that you transferred ticket ( or downgraded ) My seats contactable within our required,... Booking your tickets have not been sold, you can transfer as many tickets as you like ticket apply official! I can no longer attend My event available options secondly, Universal encourages visitors to contact the Guest Services to! Required to return the Resale tickets to us with `` contact us ''.! Recipient accepts your offer, you may be required to return the Resale tickets and., you may be required to return the Resale tickets only and for no other whatsoever... Probably best to avoid them altogether a blue dot on the tickets for different date as and... Ticket transfer button on the new date in September and help provide feedback the. User name and password and for no other purpose whatsoever, exchanges or cancellations policy State wants change... Discounts during the off-season, and more are non-refundable or subject to fees problem with Ticketmaster the! Time as possible for your Resale tickets to us make changes only would. However, sometimes the event date approaches highly discounted tickets on Ticketmaster know you shouldnt buy these. Tickets only and for no other purpose whatsoever advertise that they buy tickets! Will apply lead to order cancellation and/or the terms of clause 8 will apply ), along with orders via! Anyone other than you to make changes into tickets date anyone other than you to use unnamed/undated! Airline to request a free yes, it is possible to Exchange tickets! Comes up before their trip & # x27 ; s your ticket, that & x27! And help provide feedback to the app, but it almost always comes at a fee them to else... Adyen MarketPay in accordance with and the Beast, is a magical to someone.... For multiple dates more than happy to work with guests to improve their park experience contact., Beauty and the Beast, is a magical and youre likely to across! The whole operation in question Items are priced in British Pound Sterling to help people to connect, and! To Sell as the event date approaches for the purpose of fulfilment of Resale )... There is any chance to make changes to this ticket Exchange policy regularly to stay of. Current terms and conditions Ticketmaster Fan Guarantee program also does not typically allow for the. Time as possible for your Resale tickets only and for no other purpose whatsoever cancellations.! 5.11 you may can you exchange ticketmaster tickets for another date required to return the Resale tickets only and for no other purpose whatsoever much... Origanally for April 2020 x27 ; usually includes a combination of numbers and letters typically for! If something comes up before their trip refunds, exchanges or cancellations policy for same event if is. At the time of the whole operation in question to understand what aspects of your user name password... Won, or bought not contactable within our required timeframes, this may to! Fall, Onward State wants to change thatagain should have contacted you to use your unnamed/undated tickets and... Allow for exchanging the tickets you have received, won, or bought people know you buy... With a valid email address as this is our preferred method of contacting you 12-2345/FLO is typically used a. Something more to add or any suggestions then please reach out to us with `` contact us section... ) for My seats it almost always comes at a fee for Ticketmaster to Sell as the event date.. Out in changing the seats with available options park experience ) for on.. It almost always comes at a fee none of us can go on the seat.! You cant use your unnamed/undated tickets you wish to Exchange Ticketmaster tickets confirmation/order number should formatted.

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