They are good until you need a phone. 2. Customer service wrongly informed us which resulted in a $400 charge, Cell phone service/Customer Service is Awful, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I was able to set up my father's phone without instructions. 2003 - 2022 Fix-It ClubTM Free Repair Help! 3 sups) were able to help me accomplish this. . My pardner lynda baccetti passed away 9-9-2022 and i am still getting Lousy phone, unfair billing and payment not. All rights reserved. Over 18 yrs Liability Waiver Established in 1980, Pleasant Ridge's goal is to serve the English and Western rider. No one from the call center seems to understand the issue. WebIn most cases, your cell phone will either work or it wont. We might have panicked and decided to go directly into customer service. Latest outage, problems and issue reports in social media: GHMonroe says, "Buy my book and nobody gets hurt! But, with this chapter, you can have a first-kit aid for your phone. If there is no signal bar on your phone, you can visit the Consumer Cellular social media handle to confirm if there is a downtime in your location. ZTE Link II may be a basic phone, but it is still usable for networking purposes. Best regards, They dont think its important to know about it. @Karoli charged me for texts I exchanged with people back in U.S. caring for my cats. What a fiasco of epic proportions!!! I started the process early last year and still nothing. I have a monthly bill getting my Internet through them. You advised for the older people to try your service but offer the worse customer service ever!!! Please help! Considering the numerous complaints found. Choose the Wi-Fi option to configure your wireless connection, and to choose other available networks in your area. WellI now have no service at all. You owe me since last November. However, this phone is nice for people who seek a simple and off-duty life. This simple troubleshooting tip will fix any glitch on your phone interfering with the mobile network. What was worse is the chat window was not open at 10 am EST. Try visiting the following official links: Hi there, if you are having trouble sending us a DM, try using the following: https://t.co/mafwk8ShJP. Arma, KS 66712 I'd be happy to look into this for you though if it's continuing. @Consumer_Cell Don't add too many lines or you end up without service! Leave a message in the comments section! I received the iPhone 11 on October 3rd, 2022. If there is a problem of signal strength, test by trying to call from another location. Claim it and get a lot of features. Quality of technical support is inconsistent and help is not available if needed other than during daytime hours PST. "Unlimited" is false advertising & "slower speeds" is BARELY ANY. Consumer Cellular outage and reported problems map. If att customers cant get their horrible speeds fixed then yall sure as hell cant. You will get the default settings and appearances when starting your ZTE Link II for the first time. As an aside I was having a very hard time using your website this afternoon. I received my new phone yesterday, went to make a call, just now and yes once again it says, I'm not connected to a network!!! Then, touch the app to open its details screen. I wouldn't use their service if they gave me $10.00/mo. I also with their technical support was available 24/7 like most good companies. General Denied Return No exceptions. If you encounter problems while using your ZTE Awe, please refer to the solutions posted below. Please check it out. I'd be happy to look into this for you though if it's continuing. Thats why the ZTE Link II user manual comes to the rescue. The service stinks and they don't care. Follow the steps below to set up the correct network settings. Realtime status of outages and problems with service providers. Make sure your hands and phone are clean and dry before touching the screen. Cell phones can be recycled. They stop for a month or 2 then start again. @Consumer_Cell sucks. We also use third-party cookies that help us analyze and understand how you use this website. I have been back and forth with your Customer Service for 5 days now. https://t.co/Mxt1RWDFqq https://t.co/xDySjsL4EP. This is my service snd my decision to save or delete messages as I see fit! ComplaintsBoard.com is a leading complaint resolution website on the Internet. If unanswered, you will then fill out the court forms. Check the battery's life: the battery's life will be shortened in high-temperature environments, resulting in a shortened standby time. They've NO respect for my wishes that they leave me alone. If you are an iPhoneGuy, do this:From the main menu, go to Settings CellularMake sure that Cellular Data is turned onGo into Cellular data network if you dont see this option, it means your iphone is not unlocked. Enter the Consumer Cellular APN Settingsinto the Cellular data section Ways To Fix The Consumer Cellular Data Not Working Issue, How To Apply Consumer Cellular APN Networking Settings, . Try visiting the following official links: Hi there, if you are having trouble sending us a DM, try using the following: https://t.co/mafwk8ShJP. When you're ready to "retire" the #GrandPad & want to save the photos to another storage device in "memoriam" you have to download each one INDIVIDUALLY. This happened in the billing cycle of 1/13/23 thru Consumer Cellular ZTE Link II user manual comes as useful guidance to enlighten the new users about the devices capability. Assurance Wireless Change Phone Number: Complete Guide, US Cellular Payment Arrangements: Application Guide, Get US Mobile Account Number And PIN In Minutes, T-Mobile Payment Arrangement Declined? I did manage to send a nasty message to cancel this through you Senior help center. They continued to charge me after i cancelled. Alternately, carefully spray the unit with a disinfectant to reduce germs. Everyone says theyll fix it but its five different call reps and its still not working. Some smartphones generate and input these settings automatically once you insert your SIM card. @Consumer_Cell FIX THIS !! Realtime status of outages and problems with service providers. @Consumer_Cell need some real help trying to set up a port. Also, network outage in the area affects mobile data too. The company offers They sent my mom a damaged phone and now won't return it. they threatened collection if i didn't pay the bogus charges. I've asked the ******* at @Consumer_Cell at LEAST 3 times, probably 5 to STOP sending me mail solicitations. Too bad u bot the iPhone 14 and Int service from Consumer Sell u Anything. Tips? All rights reserved. If there is a new software version available, you will seeUPDATE. The next tip is to update the firmware version on your phone. @Consumer_Cell Sorry to have to say this publicly, but what the heck CC? WebCall 053 940 7412 Call 1-800-938-226 CONSUMER CELLULAR Purchased through Consumer Cellular? The phone is recharged by plugging it into a household electrical outlet or from a car battery by connection through the cigarette lighter unit. No one from the call center seems to understand the issue. Today I received a phone I had returned due to overheating. This will enable you to store more media files on the phone, and will allow you to transfer files to your computer. People rely on their phone and it's virtually worthless when the data is running this slow. They sent me to a Target store in my area. WebIf you are located in an area where signaling is weak, temporarily turn off the phone. If you are unable to store photos and other media, delete unnecessary data from the gallery and video section of the phone. WebConsumer Cellular has not made any attempt to reach me and correct the situation. This post explains why your Consumer Cellular mobile data is not working and tips to fix the issue. They stop for a month or 2 then start again. Desired outcome: Worse customer service ever. ". Copyright 2003 - 2022 FixItClub.com: Free Repair Help! When you subscribe to the Consumer Cellular data plan, you allocated a data bandwidth, depending on your plan. Each cell varies in size depending on the number of callers in the cell. Share them here. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. . . to take it. I called Cc and gave the rep all the info needed, followed the instructions on turning my phone on and off and then making a call. I received my new sim card today, Dec. 28, 2022. Nice! Click here to get notifications about new complaints of Consumer Cellular. WebHow to find answers to general questions or get help with phone and tablet issues Get easy-to-understand, step-by-step help with your phone or tablet with our online Device When they sent me a cheap, crap phone. I'd be happy to look into this for you though if it's continuing. @Consumer_Cell WORST phone company ever.They destroyed my phone with there terrible tech support. The signal bar should have at least two bars to indicate a steady network signal. I tried using their home base device for my home phone, ran into multiple problems. Share them here. Postpaid mobile virtual network operator Consumer Cellular understands that everybody needs help sometimes. If you have any tips or frustrations you wish to share, please leave a message in the comments section! This heat map shows where user-submitted The Doro 7050 for Consumer Cellular is a rare affordable-yet-future-proof LTE voice phone. Connect the charger to a standard AC power outlet. The Consumer Cellular support pagehighlights some of the reasons you'd need to contact customer service. I can no longer see the numbers nor my apps on my home screen. @grandpad_social has caused a ginormous problem for its users and users' families. I want expediate service when I paid for it & I expect answers when I contact Customer Service at Consumer Cellular. Necessary cookies are absolutely essential for the website to function properly. Plus, make it so someone who has/had an account will be let into a site to communicate. Just received the device you ordered from UScellular ? Consumer cellular keeps giving me the run around. Please note that board does not include fees for vet, farrier or deworming. Avoid charging your phone in extreme temperatures. Touch Uninstall > OK. 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