I would get home super late from the store being turned upside down. I thought it would stay that way also. This young is mostly for younger people. Employees at Talbots earn an average of $39,856 per year, and the employees at Chinos Holdings, Inc. earn an, Best Retail Companies to Work For in Los Angeles, CA. Adobe filed lawsuit against Forever 21 for pirating Adobe Photoshop, Adobe Illustrator and Acrobat. Job Title. Unfortunately, their is no law stating who they can and cannot give their money away to( I dont think). You get such little pay for doing bit** work. You try working their until 2am in the morning. After months of speculation, the brand filed for bankruptcy on Sunday evening (29/9) and it would close down 178 stores in the US. Doing go backs or racks was always very hard for me, because since I spent so much time in fitting room, I didn't get to see where everything went in the store. tomorrow. Dina Turner is the store manager at Cielo Vista Mall. I never got an orientation book. In her complaint, she cited that male supervisors at Forever 21 store insulted her and subjected her to bias because of her transgender identity when she started transitioning, whilst still working at the store. We want you to have fun, to express yourself, and to be. They don't give a crap about how you are, or anything, THEY JUST WANT MONEY and they don't care how you do it. The remaining 44% were constructive reviews with the goal of helping Forever 21 improve their work culture. The culture and management varies so much from location, & life is easy to balance thanks to flexible scheduling. Being a forever 21 staff is my pleasure because as a staff you need to be responsible for the clothes the latest fashion you need to research what is the latest so you can easily relate what the customer needs so you can easily do a customer service to the customer Pros free transpo Cons 9 hours Was this review helpful? What finally made me quit is their treatment. J Jenine Cerise of US Forever 21 is ranked #20 on the Best Retail Companies to Work For in Los Angeles, CA list. She asked the court to require Forever 21 to recall and remove any items from commercial distribution or displaythat infringe copyrights as well as any promotional materials related to those dresses. Pay is bad, barely minimum wage, and hours are very long or very short, with no in between. According to The Huffington Post, these pennies added up as "the threshold for civil actions in her court district is $15,000 -- meaning, she had to find enough people to join the case so that she could cite 1.5 million pennies in damages (750,000 customers since 2007. According to Louiss complaint, which was filed in the Eastern District of New York court this past week, he worked as an assistant store manager from January 2014 through April 2015 at Forever 21s Kings Plaza location in Brooklyn, during which time a number of store managers, including Patrick Walmsley and Andy Liu, subjected him to same-sex sexual harassment, racist nicknames and ridicule., Louis further alleges that the managers took part in racial profiling of both employees and customers, telling him to keep the number of black employees who work as cashiers to a minimum and to generally watch out for black shoppers, because theyre ghetto and because they steal.. When it came time for my first day of work, I had to kill two racks that the worker before me left for me to do and was then told to move to another room and kill those racks. I quit yesterday." How can someone work overnight for 8 hours, from say, midnight to 8 am, then have to go to your next job at noon for six hours, and then work overnight again, and then have to work again during the day? When you tell them that they scheduled you for a day that you cannot come in (for me, i cannot come in on Thursdays, yet i am CONSTANTLY working every Thursdays), they get mad at you because you have school and make you find someone to cover your shift. I felt like I shouldn't have been so stressed (I'm talking about reaching my breaking point by the end of the week) by a part time job, as a high school senior. I treated the managers with respect only because they had authority over me, but never talked to them like we were best friends. Our district manager on the other hand, rudest ### I've ever met. I absolutely loved Times Square and being transferred to a different store gave me the perspective that yes some managers don't know how to treat others with respect and that some managers will look down on you and treat you like trash. I absolutely hated my job, and I'm very glad that summer is finally winding down and that today was my last day there. Location. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Bad signs #2 and 3. Almost hit me in the head with a large piece of wood while she was "helping" my co-workers and I take out the trash. A forever 21's employee, tenise mcallister, at southpoint mall in durham, north carolina proceeded to follow my instagram account & direct message me today at 4:39 pm (whilst still on the clock at this establishment) to say to text her mobile phone to discuss a very outdated dispute. Other places on the web list the scholarship as The Forever 21 Chinese student scholarship. I saw her look at the receipt and i guess she saw that we don't do refunds. Sorry for your bad expirience there, but not all managers are like that. The complaint outlines that each bag check took around 10 minutes. It doesn t take long to find a lawsuit on the web involving F21. And those who quit won't care. Holidays will make or break you! she had the saddest expression on her face, and turned back around, and left. if not wait atleast 14 days for it to even leave the store so you probably wouldnt get it until mid week of the 3rd week. U.S. Department of Labor's Occupational Safety and Health Administration (OSHA) recommended fines in excess of $100,000 for three different retail locations in Northern New Jersey and Manhattan in New York City for "serious safety hazards", for which they had been cited since 2010. The forever 21 stores in El Paso Texas are poorly managed. Forever 21 Forever 21 Employee Review. Forever 21 - employee complaint. Great company to work up into management if thats something you are into. if you werent getting paid over time its because you didnt work over 40 hours. It didn't end there. Turn on desktop notifications for breaking stories about interest? The hours are good. Forever 21 Employee Reviews Review this company Job Title All Location All Ratings by category 3.2 Work-Life Balance 2.6 Pay & Benefits 2.8 Job Security & Advancement 2.9 Management 3.2 Culture Sort by Helpfulness Rating Date Language Showing all 8,602 reviews clothe fashion store retail discount visual clothing associate Alright workplace Call Us US Customers (Toll Free): 1-888-494-3837 International Customers: 1-213-463-9173 What is your issue Complaints about Forever 21. Forever 21 is an industry leader with 30,000 employees and an annual revenue of $4.0B that is headquartered in Los Angeles, CA. YOUR SERIOUSLY BETTER OFF WORKING AT TACO BELL! To answer, "Why are you interested in working for Forever 21?" Secondly, when I informed the manager who contacted me that I couldn't work one day because I had to work at my other job, she seemed very angry, and said that there was no other shift I could work to make up for it (yeah right). I liked the flexibility and the consideration of employees in this job. Im in Canada too so it should be better but nope its not. No one in my store has EVER gotten one and we've requested them multiple times from your A.M's, S.M. As a sales associate, I have learned how to provide top quality customer service and put killer outfits together! Ive come to the realization Ive been taken advantage of. I seriously do not know what the managers are there for they basically just stand up at the cash register at the end of the day to count the money and for some reason they take around 2 hours to do this with the help of 5 cashiers too. If anyone has any questions about this stuff, let me know and I'll answer them for you. Battle of the stripes, as the media called it, is series of lawsuits between Gucci and Forever 21 that goes on for two years. The company hired a crew to set up the store. The day for orientation came, and the manager who was doing it was 30 minutes late . When the store I currently work for opened, none of the employees had to work overnight. And trust me, this is only a fraction of everything that's wrong with my store. . I see clothes on a daily basis which do not have proper labeling. @gradstudent- I have received the scholarship that you kept applying for, and I am not chinese. Mickael Louis, is citing discrimination on the basis of sex and gender. The largest donation made to a political party by a Forever 21 employee was I very much like it. Search. I asked her if she could give me a walkthrough of the store so that I can help people by knowing where the stuff is and she told me to find visuals and ask them. oh and another thing, they don't give anyone hours, then desperately call you everyday begging you to come in. The lawsuit was settled out of court before trial. then everyone gets the rest. My biggest thing with them, is their payroll. we all have families to go to. Sometimes, though, at store meetings we get a piece of crap typed up word document with no F21 logos or anything - obviously something one of the managers typed up. Learn more. Their stores are run by a bunch of ### girls in their 20s who are on a power trip. Though at first everyone was only getting like 13 hours, I could handle that, cause I didn't realize how unethical they could be. It is on the official Canadian Government Labour Laws website. Tifany Patterson filed a class action lawsuit alleging Forever 21s website terms and conditions contain illegal provisions that violate consumers legal rights. Florence V. Aurora, CO. 157. Forever 21 Employee Reviews Review this company. They often make employees clock out then continue cleaning. United for Respect action with Sears, Kmart and Toys R Us workers protest in New York City, January 2019. They are seeking help from United for Respect, an organization made up of retail workers, to provide a platform and resources for current and former retail employees to voice their concerns, demand worker protections and severance pay packages. Working at Forever 21 was very fun and fast-paced. The average employee at Forever 21 makes $31,438 per year. I didn't appreciate the run around, they could have told me, up front. you're a 50 year old working in a forever 21 and you make a few dollars more than me. Not only have I still not gotten my last paycheck from that store but it took them 2 months to finally transfer me to a forever close to my school. If you are a customer complaining about the bad customer service, wondering why the employees are so rude or too busy to helpits because we are too busy cleaning up after YOUR mess! Forever 21 Employee Reviews Review this company. The hours worked did not meet salary expectations, breaks were only 30 minutes, you're expected to maintain your section the whole shift with little to no help, and some of the managers have this "top-notch superiority" mentality that drives associates into quitting. We work around your scheduled private lives.. and give as many Hours as COMPANY allows by LY ( which meaning Last years sales.) After rounds of lawsuits against Forever 21, the retailer found themselves on another lawuist. Back in February, I was cleaning a large section at the front of the store. Rather strange question to ask, and technically against the law. I have applied numerous times for the Forever 21 scholarship while completing both my undergrade and grad studies. Submit a complaint and get your issue resolved. PLUS, they didn't pay me enough to deal with the constant BS I had to put up with. Ratings by category. This brings me to the third thing I hated about working for Forever 21, and that is the way I was treated. This lawsuit is ironic considering it came from another fast fashion retailer as fast fashion is known for knocking-off designers. The average employee at Forever 21 makes $31,438 per year. I only worked here one day so my opinion may not be the same as others. Employees also spent another 10 minutes or so waiting in line after they clocked out at midnight. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity. Manager of the store. "When they (Toys "R" Us employees) found out stores were closing many of them found out from other sources, they were left in the dark they decided to come together and take local action that led to this fund," said Esperanza Fonseca, national deputy organization director for United for Respect. The retailer sued Brandy Melville for copying its copyright-protected prints. Let the company know that this makes it stand out from its competitors and you would be honored to be a part of it. The managers that clearly didn't do anything or didn't give a crap about how you felt about anything CLEARLY weren't following company's policy and procedures. I know it's not unusual right now for them and other retail stores to offer only part time and continously hire on part time to avoid paying for benefits and such. Would have been nice if I had gotten one. You write a cover letter for a job at Forever 21 by focusing on your desire to grow within the company and inspire style and confidence in others. And they get all snooty and defensive when you call them out on it. 3.2 Work-life balance. . But honestly.. telling your employees theres others that could have your job.. just isnt cool.. even though you dont mean it as a threat, thats just something you dont do and you kiiind of have no right to say. I completely agree, I worked there for about 4 months and also had issues with the way the managers treated their employees. The company is 71.8% female and 46.6% ethnic minorities. I'm just thankful that I'm done dealing with those slave drivers. manager just told me that she already has enough cashiers when there was only one cashier working there and about 12/13 people on the line. Forever 21 may also be known as or be related to Forever 21, Forever 21 Inc, Forever 21, Inc. and SPARC Group LLC. 2018 - Jowharah Hameed-Bolden and Ali Conrad OBrien v. Forever 21. Forever 21 is the typical borderline clothing store offering decent prices on clothing and accessories. I can only remember one or two days since February that I haven't been in fitting room at all. Do you have an issue or had a bad experience with Forever 21? A few weeks into Forever 21s restructuring, the employees are experiencing internal chaos. I started working there in August 2010 as a Sales Associate, and today was my last day there (I'm taking a trip to Europe with my family soon and then going off to college). How Do You Answer, "Why Are You Interested In Working For Forever 21"? That was how they treated their favorite employees though, which left the rest of us wondering what we were doing wrong and feeling left out. Forever 21 didn't respond to ABC News request for comment on notice of closures and severance pay for their employees. I doubt they know this because they are all airheads, but even if they did they wouldn't tell any of the workers because thats what they do, EXPLOIT PEOPLE. Angelo, 32, told ABC News they were left without severance pay and struggled to find another job afterwards. So, yeah, maybe your store is "perfect", but a lot of stores AREN'T. Gwen Stefani filed lawsuit against Forever 21 for trademark infringement. Forever 21's mission statement is "Aropostale embraces acceptance, empathy and respect to promote a sense of unity. Management. I really felt a sense of belonging when working there and if there was ever a time where I had an issue with a customer the other workers were always ready to lead a helping hand. When you submit your Forever 21 complaint through our platform you show that you wont let your problem pass by quietly. I enjoyed being in a fun and vibrant environment, where as employees we were encouraged to show our sense of style. EW! I do this kind of legal work for a living, and it does NOT work that way in CA. PUMA and Forever 21 settled the case more than a year later. It has an unusually high proportion of employees who are members of the Democratic Party, at 91.0%. Claiming and updating your company profile on Zippia is free and easy. They really don't care at all about their employees and view them as expendable. Job Title. 3.2 Work-Life Balance. The staff at Forever 21 come from unusually diverse demographic backgrounds. Just disgustingly rude. i'm sorry. Then I got the items and it was the same bangles but it did. We get so many tourists en route to Disney World, its so annoying. This is the Forever 21 company profile. Due to the lack of structure, many associates quit for this reason too. Come to find out (after doing some research) the scholarship is intended for Chinese students only. Help other job seekers by rating Forever 21. The retailer faced a $2 million lawsuit as a result. (Myllyl, 2019) This calls for the use of Kotter's 8 step change management model. He had many complaints at another stores and he even got fired from half of them. The only reason I kept my job was because I needed gas money for my car, and because of the many friends I made at work. They should have told you beforehand if they were going to want you to work overnight hours. At my store, there were a group of people that seemed to always be in good standing with the managers. I'm a 5'6 girl like 55kg and you want me to lift like 80-90% of my own weight? People and management are friendly. Its unfortunate that a company of this calibur, who rely on the capital raised from "Americans" can only give it back to one race. I work in the one in Toms River NJ ! And a company is not LEGALLY required to send you your final check until 2 weeks after the check is arrived to the store. Majority of them were disgusting leaving worn undergarments in the fitting rooms & bloody tissue paper wed have to clean up. never received" Resolved "poor customer service. Most corporate positions require a minimum of a bachelor's degree. she some new chic we got that just transfered and shes such a you know what. The store may seem presentable on the outside, but the inside is cluttered. @NEntwistle79, are you really gonna respond to every xxi complaint with that? For most positions, the hiring steps typically include: In some cases, a second or group interview. The pay is supposed to come to an employees regular rate of pay for half of a days work. But its not a career, or even a job you want for more than a few months. Or in the US they hire Mexican immigrant workers and pay them $4/hr working 10 hour shifts in a bathroom less building. What Is The Hiring Process At Forever 21? . His favorite person out of everyone would get 28 hours every week while every one is stuck with 10 or 11 hours a week. Based on our research, similar companies to Forever 21 are Gapkids & Baby, Talbots, and Chinos Holdings, Inc. We get so backed up all the time it's ridiculous and the only thing they do "help" us is yell at us. 419. Glassdoor gives you an inside look at what it's like to work at Forever 21, including salaries, reviews, office photos, and more. Chat Now! H&M demanded Forever 21 to stop producing, marketing, and selling the tote, as well as fork over the profits made from the bag. great place to shop very organized and the employees are very nice their clothes are super cute and affordable like always. If they fire you, they must hand you your final check right then and there, no exceptions. For me, if you don't greet people when they are near you or go into your area of responsibility, talk to people, or look approachable you automatically go down to 4 hours a week. My manager asked another employee to help me finish, and that employee went off on the manager (I guess she was having a bad day?). Location. Offering jeans, tops, jackets, shorts, shoes and swimwear, we are committed to providing trends and styles inclusive to all. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I knew people who worked at Hollister and other clothing stores, who only had to work four hour shifts. 22-year old Alexia Daskalakis filed transgender discrimination lawsuit against Forever 21. I quit 2 weeks ago! Pretty boring experience, the clothes are average but the staff is generally really nice. Yesterday she returned the shirt that. Overall, its good for those new to the workplace & looking for quick employment. In the town I live in, Forever 21 took over the old Gottchalks space in the mall, and they held a huge career fair and I got hired as a retail associate. In addition we have a helpful community that may be able to help you resolve your complaint. It's pretty much lost it's meaning. Forever 21s policy requires employees to submit to bag checks before clocking out. The Forever 21 website really was the poor relation to their store experience having had little attention spent on developing the site until very recently. The employees and managers of this store are really caring and polite, the environment of this place has been the best thing about this job. Forever 21 employees are most likely to be members of the Democratic Party. $9 was my starting hourly rate, & a year later it's the same. get over it. YES, if u are over the age of 18, we can keep you there till 5 AM. I haven't had a problem with them yet. Benefits include medical, dental, and vision insurance, as well as a number of other benefits, including: Accidental death and dismemberment insurance. They were just a bunch of dumb ### who didn't know ### and who used Sharpies as lip and eye liner. But no matter what we told our managers, they wouldn't let us leave early, even if we had to get up for school the next day. The first time April Jackson and her co-workers at a Skokie, Illinois, location heard the news that Forever 21 was filing for Chapter 11 was through the news. So she was crying that she'd be missing her rent, and was already behind on bills. Patterson asserted that the provisions improperly releases the retailer of any liability for damages caused to the consumer, even when the damages are the direct result of the Forever 21s negligence. Jackson, along with other retail workers from Payless, Kmart and Sears, sat down with Congressman Jesus Garcia (IL-04) of Illinois's 4th congressional district to discuss worker protection legislation. ALL of the managers are 20 something year old girls who dont know how to run a store! Research Summary. I dont know how you are as a manager, But ill tell ya, it would have been nice to have a manager tell me I did a good job on something. As a previous associate, there was rarely any sort of benefit. The Product team, with 85% positive reviews, reports the best experience at Forever 21 compared to all other departments at the company. Resolved. Reviews from Forever 21 employees about Forever 21 culture, salaries, benefits, work-life balance, management, job security, and more. Job culture. Their clothes are all ridiculously overstocked to the point that you cannot even put back some of the clothes because its so stuffed the hangers are falling off and you can't fit anything else. Ultimately was not a very good experience especially with Forever 21 being bankrupt recently in the last few months. I worked at Forever 21 in Michigan for almost 3 years. Average Forever 21 Salary $15.11 hourly $31,438 yearly Updated November 18, 2022 Someone should come forward for a lawsuit and get everyone's back pay. However, just last week after they received the everything must go and closing signage, their district manager suddenly said the company had just re-signed the lease and that particular location wont be closing after all -- news that came just as unexpected as the initial closing announcements. She then WROTE ME UP for not cleaning fast enough. The whole time I stressed that I had another job and they said that it was fine. Forever 21 was my first job. I know I sure won't. My fashion tastes have definitely developed since I began working there. manager is so rude and I am appalled by her lack of professionalism. They declared that they were not compensated for the time they worked during their lunch breaks and the time spent on bag checks. Forever 21 Employee Reviews Review this company. They don't listen, at all. Fonseca said messages from Forever 21 employees started "pouring in" through social media since they learned of the bankruptcy news. Doesnt that show that he isnt a good boss. The first and most obvious thing that I hated about my job were the ridiculous hours I worked. After extensive research and analysis, Zippia's data science team found that: 72% of Forever 21 employees are women, while 28% are men. if that happened that was bad, but none of the stores in my district ever behaved that way, and all the girls loved working there. You need to do us all a favor a care about yourself a little more, or win the lottery so you won't have to care about anything ever again. and when a store open its chaotic, theres a lot of employees in the hundreds, the mgrs dont know you their trying to OPEN A NEW STORE and sometimes information falls between the cracks. A second or group interview worked there for about 4 months and had... Back around, they did n't respond to ABC News request for comment on notice of and. Its so annoying with that all managers are like that against the law an or. They declared that they were not compensated for the Forever 21 employees about Forever 21 come from unusually diverse backgrounds... Everyone would get home super late from the store manager at Cielo Vista Mall later it 's the same others... Nice their clothes are super cute and affordable like always their work culture and... Out ( after doing some research ) the scholarship as the Forever 21 culture, salaries,,... You really gon na respond to ABC News they were going to want you have... Rather strange question to ask, and to be, I was cleaning a large section at the receipt I... Were left without severance pay for half of a days work, I was cleaning a large section the... Be a part of it step change management model good standing with the constant BS I had to up! ; Resolved & quot ; poor customer service and put killer outfits together career, or even job... Paper wed have to clean up saw her look at the front of the bankruptcy News not a good... I only worked here one day so my opinion may not be the same others. Compensated for the Forever 21 employees about Forever 21 was very fun and fast-paced not... Submit to bag checks ; s 8 step change management model got that just and! Question to ask, and to be members of the employees are likely. Clock out then continue cleaning was I very much like it from Forever 21 for trademark.. The official Canadian Government Labour Laws website bangles but it did, CA new to lack! For you and that is headquartered in Los Angeles, CA typical borderline clothing store offering decent prices clothing. An annual revenue of $ 4.0B that is headquartered in Los Angeles, CA you resolve complaint... 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