The AAP allows the party member with disabilities and a limited number of people in their group to wait in an alternative queue that is much shorter than the regular queue if the posted wait time for the attraction is less than 30 minutes. We suggest heading to Guest Services to talk with a Team Member about possible accommodations when you enter the park. Possible questions may be: How long is your loved one able to wait in line? Related post:Ultimate Comparison of Universal Endless Summer Resort : Surfside or Dockside? Nationwide, save up to 50% OFF car rental rates with a theme park or attraction ticket purchase over $100. When using the AAP, the guest with the AAP should be intending to ride the attraction. I just checked and Discovery Cove, Legoland and Peppa Pig land are all certified as well as Sea World. Rather than just handing out a AAP to anyone who asks, you will be asked several questions about your childs condition. disney's guest service was extremely attentive. Contact should be made within 30 days of your arrival date, either by phone or by sending an email to . Each Universal Guest Assistance pass is given out case-by-case, and you will have to advocate for yourself and your abilities within the theme park accommodations. Mar 12, 2021. Would this qualify for a gap? Instead of physically waiting in a queue, you receive a return time equal to the current standby wait time. Many rides, shows, attractions, escalators and parking structures are designed to comfortably accommodate guests in wheelchairs and other disabilities. Yes, there are certain attractions that allow guests to remain in their wheelchair throughout the attraction (though some may require a transfer to a standard wheelchair). They helped us use the four 'iKiosks' around the park. as well as FREE park plans to save up to three hours in the parks! That rule was abolished years ago after people "scammed" the system which is really unfortunate. 16 Black_n_Neon 3 yr. ago Thanks! Reason being, during peak times, the Attractions Assistance Pass at Universal may cause you to constantly wait for return times instead of getting on rides immediately. So I brought out our AAP and we were immediately walked to the front of the line and brought in to the next show. He is our youngest. If it is not working for you, speak with a supervisor at Guest Relations. Those who have mobility devices or are worried about the overall accessibility of Universal Orlando Resort, you may not need a Universal Guest Assistance pass. While you aren't required to bring diagnosis letters, if you're comfortable sharing, they may be good to bring along. Universal Express at Universal can help you skip lines, as sometimes the return times with AAP can be long. Will your experience in the parks be impacted by the access, or lack of access, to the AAP? How to Get the Guest Assistance Pass at Universal Orlando. I am bringing a special needs adult with moderate mental retardation. while in universal, they did not want to give up the pass claiming that I could go on toys with the insulin pump and every line the attendants made me lift my shirt to show the catheter and did not want to let me pass, beyond the lines and time without eating, risk of damaging the pump, an embarrassment, I will be staying at Cabana Bay and my son has Crohn's Disease does he qualify for a pass. If youre ready to plan your trip to Universal Studios, be sure to check out our Universal Orlando Tickets! Nintendo trademarks are properties of Nintendo. How many guests may accompany the party member who is usingthe AAP? A: No, with the Universal Studios Disability Pass you can only have one return time for an attraction at a time. Using the AAP greatly improved the quality of our vacation and were thankful to Universal for maintaining this program for families like mine. Once it's your return time, you'll be directed through the Express or alternate queue, which should be shorter than the standby line. This minimizes your time waiting in line. All rights reserved. You May Like: Do 100 Disabled Veterans Pay Sales Tax On Vehicles. Recommended Reading: Can You Get Disability For Ibs. Guests should use their discretion when determining whether they should get a DAS Pass for themselves or a loved one. You're not abusing the system since the system is designed for things like this. Once at the attraction, you will show the Team Member your Virtual Queue return time and your AAP so you can gain access to the alternative entrance. If you have any questions or experiences with Universal's Attraction Assistance Pass, we'd love to hear 'em. There may be certain logistics getting onto rides where you will be directed to an elevator to get on the correct platform for ride car loading. Hi, my child got injured playing sports and fully tore her ACL. If you are concerned at all about stairs in attractions, speak with a Team Member working at that attraction. Restaurants are wheelchair accessible, and all accessible guest room entrances include room numbers in Braille. Want to get the best military discounts that are available? We have personal experience with how accessible Universal Orlando Resort is, and we feel that we had an easier time traveling at Universal than we did at Disney. Are there elevators in the rides that have stairs? I was wondering if anyone knew if universal do a pass like disney do for those who struggle to queue. First, you must experience three or more symptoms listed below: Universal Studios Hollywood. Based on the date, General Admission tickets range from $69-$99, Universal Express from $209-$299, Universal Express Unlimited $249-$339, and RIP Tour from $299-$449, along with the After 2pm tickets if attendees want to visit the daytime rides as well before Halloween Horror Nights begins at 7pm. Be sure to visit Guest Services when you arrive so that they can discuss your best options. I read somewhere that people ended up waiting as long as the posted wait time and then almost as long in the alternate line. Once at the attraction, you will show the Team Member your Virtual Queue return time and your AAP so you can gain access to the alternative entrance. From there, the Team Member will make the decision if you qualify for the Universal Guest Assistance Pass. I also have type 1 diabetes and the care at disney and universal cannot be compared! This was my daughters first time visiting and also our maiden voyage using the Attraction Assistance Pass . Each Universal Orlando Resort park has a Guest Relations, and that is where youre going to want to head first. This will largely depend on how crowded it is the day that you're going. No, you are only allowed one attraction return time on the pass. Receiving help for a party member with a disability at a theme park can be stressful and frustrating. They also limit the number of people allowed to I believe six . While a letter from your doctor is not legally required, it may be good to bring along if you are comfortable sharing. First, find the queue entrance of the attraction youd like to ride and present your AAP. Every single guest should be able to experience the magic of a theme park and Disability Access Pass at Universal Studios is one accommodation to help ease that process. Reaching out any time before the 30-day window risks any accommodations that are offered possibly not being available in the system when you arrive in the parks. They have quiet spaces for all neurodivergent conditions. Hi, can I go to guest relations a day before , I'm going 22nd August to the park, can I go 1 day before just only to do the AAP so I don't waste time from the park that day ? Once at Guest Relations, you will be paired with a team member to discuss you or your family members accessibility needs such as sensitivity to loud noises or other circumstances that might not be suitable to wait in the standard queue. Guest Room Accessible Features Entry doors are 36" wide Accessible peepholes Closets with rods at 48" high Let's be honest, no kid likes waiting in line. So, what are the requirements for the Universal Studios special needs pass? Each Universal Orlando Resort park has a Guest Relations, and that is where youre going to want to head first. I'm wondering if the AAP works for Leaky Cauldron and Three Broomsticks because of the line to get in. 60B71N 1 yr. ago. We are planning on 4 days and have the park-to-park passes.. Keep your Attraction Assistance Pass handy, because you will need to show it to the team member at the entrance of each attraction. If the posted wait time is 30 minutes or more, then the attendant will write you a return time on the pass. Report inappropriate content Visit Orlando So, what exactly is the Guest Assistance Pass at Universal? Das is intended for visitors who have difficulty waiting in a traditional queue environment, which seems to be exactly what you're describing. Should i get a AAP thing? Universal Orlando, If you are Hollywood bound, hop over to our overview of of the Universal Studios Hollywood Attraction Assistance Pass for more specific information for that park. So, there is not a set list of requirements you have to meet to qualify for the Disability Pass for Universal Studios, because every case is different! I am unable to climb stairs. Studio Tour 50 Minutes Long and runs continuously throughout the day. With our discounted Walt Disney World theme park tickets guests can choose from the following parks! If your special-needs child uses a stroller, make sure you request documentation in Guest Services to use the stroller as a wheelchair in the parks, which will allow you to take your stroller into the queues wherever they are accessible to wheelchairs. What is the Universal Studios Disability Pass 2023? That means, up to 6 people can be on one Disability Pass and will be directed to use the alternative access entrance for each attraction. Without any discussion, we took these, and made our way to the first ride, the "Hollywood Rip Ride Rockit" roller coaster. All other rides, meanwhile, will still take advantage of the pass. Could we use the AAP to shorten the wait on those rides as well, even if he isnt going to ride, lets say the velocicoaster or something like that? Ultimate Comparison of Universal Endless Summer Resort : Surfside or Dockside? Waiting can be really hard for him. I came with a drs letter and was told by public relations to rent a wheelchair if I had a problem. That is because Volcano Bay uses the TapuTapu virtual line system which keeps guests waits reasonably low for those needing assistance. Talk to a team member at the ride entrance to be directed to the accessible entrance. Contact should be made within 30 days of your arrival date, either by phone (407- 224-4233, option 5, or toll free at 877-589-4783) or by sending an email to GuestServices@UniversalOrlando.com. Universal assigns the AAP on a case-by-case basis, so we'd suggest hopping by Guest Relations once you're inside the park to see what options are available to best meet your needs. #2. Theme parks bring joy to millions of people a year, but can be very stressful and overwhelming to guests who live with a disability and are thinking of traveling to Orlando. We've already researched the details most important to families. Unfortunately, we don't know of any disability (or caregiver) admission discounts at this time. You may call Universal Guest Services ahead of time to arrange accommodations within 30 days of your visit (or you could stop by Guest Relations once you're at the park). Universal Orlando Resort has been known to utilize the Virtual Queue system on days when crowds are higher and wait times are expected to be long. Even still, we continue to recommend that you carry something from your doctor about your disability or condition when traveling in the event of a medical emergency or loss of medications or supplies. It lead to massive abuse of the system. Many people have some kind of disability that makes their health condition worse if they wait in a . (Psst we now sell discounted Universal Express Passes!) I was wondering if anyone knew if universal do a pass like disney do for those who struggle to queue. Due to his medication (chemo tablets) it causes him to have bone pain, especially in his knees. Which does not mean that everyone qualifies, because you will still need to provide adequate reasoning for needing one. When we visited Universal Orlando, we did not obtain a Universal Guest Assistance Pass, and found no issues navigating line queues, attraction entrances, boarding vehicles or finding assistance when traveling with an EVC. It was like that in the past, but with so many people claiming issues, they really cracked down. Not sure if she would qualify. Discuss your needs and explain why AAP isn't working for your family. It is important to note that the Virtual Queue system varies by day, by attraction, so always check on the Universal Orlando app for Virtual Queues on the day of your visit. We finally made it to Universal Studios Hollywood! This guide not only covers those with disabilities but also provides information on height restrictions, restraint systems, and other topics that may be of use to visitors. How does the 2023 Universal Studios Disability Pass Work? Already have one? Universal can also grant AAP access in advance over the phone, but you would need to call within 30 days of your visit. Los Angeles Multi-Attraction Pass by Go City, Six Flags Wild Safari Drive-Thru Adventure, SEA LIFE Aquarium at LEGOLAND California Resort, New Orleans City Park Adventure Exploration Game, New York Manhattan Artists Exploration Game, New York Midtown Highlights Exploration Game, LEGOLAND Discovery Center Dallas/Fort Worth, iFLY Chicago Lincoln Park Indoor Skydiving, Christmas Spectacular Starring the Radio City Rockettes, New-York Historical Society Museum & Library, Characters in FlightOperated by Aerophile, Las Vegas Multi-Attraction Pass by Go City, New Orleans Multi-Attraction Pass by Go City, New York Multi-Attraction Pass by Go City, Philadelphia Multi-Attraction Pass by Go City, San Antonio Multi-Attraction Pass by Go City, San Diego Multi-Attraction Pass by Go City, San Francisco Multi-Attraction Pass by Go City, Silver Dollar City's White Water Water Park, Six Flags Hurricane Harbor Oklahoma City, Overview of Universal's Attraction Assistance Pass, overview of the Universal Studios Hollywood Attraction Assistance Pass, the Disneyland Disability Access Service (DAS), overview of of the Universal Studios Hollywood Attraction Assistance Pass, Harry Potter and the Escape from Gringotts, Hagrids Magical Creatures Motorbike Adventure, Overview of Disney's Disability Access Service Card, Full List of Disability Access for Disney World Attractions, < You'll be issued the AAP if you meet the requirements. You can't just walk up and make a disability claim and be able to cut the line. When Is The Best Time To Visit Universal Orlando? If you meet Universals requirements, you will be issued an Attraction Assistance Pass . My daughter has ASD and anxiety and not sure how she will cope in the busy parks. Bonjour, un adolescent ayant un TSA peut-il obtenir un PAA? Universal Orlando Resort is mostly accessible to guests needing assistance in a wheelchair or EVC, therefore, if your only concern is mobility, you might not qualify. Universal distributes these on a case-by-case basis, so we recommend heading to Guest Relations as soon as you enter the park to see what options they have for you! Its not true that if u stay on site u get in one hour earlier. We recommend requesting accommodations for the most severely impacted family member; these are often enough to cover the needs of anyone in the party. Disability Access Service (DAS) is a system that is in place to assist Walt Disney World Resort guests that may not be able to comfortably wait in a traditional queue environment. The. The Universal Attractions Assistance Pass, or AAP, is available for guests who have a physical or cognitive disability or condition that prevents them from being able to stand in regular stand-by lines. My daughter has a dislocated knee. Since we've touched up on Disney's Disability Access Services Card, we wanted to provide information on Universal's Attraction Assistance Pass. Alternatively, you may use, Homewood Suites by Hilton Orlando-Nearest to Univ Studios, Holiday Inn Resort Orlando Lake Buena Vista, an IHG Hotel, Holiday Inn Orlando Disney Springs Area, An IHG Hotel. The first thing you need to know about being disabled at Disney is the Disability Access Service . TIP: Keep your old one and this will make getting a new one much simpler on your next visit. Yes, there are ramps or elevators, depending on the ride. There may be rare exceptions to this rule, however. I don't have a wheelchair, or prosthesis. We wouldnt have been able to experience these three attractions without the AAP: Ollivanders in Hogsmeade: we approached the line within the first half hour of early park admission. Plan the perfect getaway in a tropical paradise. If you get the AAP pass at Universal do you still need to purchase the Fast Pass? If the line wait is 25 min or less you can use the express line, if 30 mins or more you are given a return time. can you go to guest services the day before your first park day to ask for aap pass i will be going for three days in parks with ecv and children with asd? My husband has PAD and neuropathy due to diabetes and can not stand for more than 15 or 20 minutes max and the only thing they offered was a wheelchair for me to push..well I can not push him in a wheelchair due to back issueswe did not renew our passes and won't be going back..will stick with Disney. If the disability is not visibly identifiable, this process may feel like youre being interrogated by the Men in Black. My daughter has ASD and anxiety and not sure how she will cope in the busy parks. If you're heading to the Universal Orlando Resort, this post has answers to some of the questions you might have. Universal assigns the AAP on a case-by-case basis, so we'd suggest hopping by Guest Relations to see what options are available to best meet your needs. Go digital and save time with signNow, the best solution for electronic signatures.Use its powerful functionality with a simple-to-use intuitive interface to fill out APPLICATION For UNIVERSAL DISABILITY PASS online, eSign them, and quickly share them without jumping tabs. If the posted wait time is 30 minutes or less, you'll be directed to the appropriate queue right then and there. Universal Orlando Resort Autism Disability Passes - Autism At The Parks: Walt Disney World, Universal Orlando Resort and SeaWorld Orlando Description and tips about Universal Orlando autism disability pass, AAP Attraction Assistance Pass for guests with autism Welcome About Us Tips Before You Leave Home OurUniversal Orlando Crowd Calendaris the best tool to help you get the most out of your time in the parks. Hi. In fact, a majority of ESA claims are for stress, anxiety, and depression. It does not fold nicely (it is huge and only folds over at the hip area) and is 32lbs. Universal'sAttraction Assistance Pass (AAP) works similarly to the Disneyland Disability Access Service (DAS) or Disney World's Disability Access Service, although AAP still uses a paper system, whereas DAS has gone digital. So, there is not a set list of requirements you have to meet to qualify for the Disability Pass for Universal Studios, because every case is different! Disability passes arent meant for you to skip the line they are meant to allow someone to not physically have to wait. If we rent a EVC for him would that make him ineligible for a AAP? In Orlando, up to five guests may accompany the AAP user, for a maximum party size of six. From reading some of the different threads it seems that some people are finding it difficult to obtain an AAP pass when visiting UO. Universal Orlando Resort is mostly accessible to guests needing assistance in a wheelchair or EVC, therefore, if your only concern is mobility, you might not qualify. The Disability Application Process VA Social Security Disability Benefits Amount, Short Term Disability And Maternity Leave, Universal Orlando Resort Guide for Rider Safety and Accessibility, Do 100 Disabled Veterans Pay Sales Tax On Vehicles, Guide to Hotels Near Universal Studios Orlando with Free Shuttle, Ohio Department Of Developmental Disability, Hagrids Magical Creatures Motorbike Adventure, California Disability Insurance Phone Number, What Happens If You Become Disabled While On Social Security, DreamWorks Theater Featuring Kung Fu Panda. How can I change or modify my reservation? My son with special needs will be almost 4 when we visit Universal as a family. Our step-by-step guides will save you up to 4 hours a day. She can not question for long periods of time ! We'll see what happens when I pass out in line for Hagrid ride. When we visited in 2016 we didn't experience any difficulties and once we told them our child had ASD they gave us the pass without any further questions. Disney does not want or ask all of the questions Universal does! Has anyone with epilepsy gotten the pass before ? Thank you. I suffered a stroke in 2018 as a result i cant walk for long and cant stand still at all as my leg gives way, am i likely to get the disability pass? DIS Veteran. Most of the below information applies to Universal Studios Hollywood as well, but there are some slight differences. Pick the very best times to visit the theme parks using our #1 Ranked Crowd Calendar! We have booked to arrive early August. Disney World's Disability Access Service (DAS) provides assistance for guests and families with disabilities to navigate more easily and enjoy the parks. Does anyone know how the Hogwarts Train works with a child in a wheelchair? Talk about your medical issues with a staff member at Guest Relations, or give them a ring ahead of your visit at 1-800-UNIVERSAL. We hope you find this post helpful. I know it's the busiest possible time! more, You seem to have JavaScript disabled. The SSA looks for specific symptoms and limitations to determine whether you have a valid disability for anxiety claim. With GAP, you may be directed to an alternate queue for more immediate boarding (most likely the Universal Express queue) at an attraction once the pass is presented to the team member. Compare predicted crowd levels by day up to 1 year in advance! Not as helpful as the Disney parks !! Typically, you do not need to present medical paperwork - you just need to explain how the AAP would be beneficial for you. It lead to massive abuse of the system. The pass is only any good if you go on rides and even then it only helps with the queueing portion. There is no physical pass at Disneyland. She cannot use many of the attractions. This system allows you to reserve your spot in the line with a wait time and then head over to have a minimal wait during that time. After you have experienced the attraction, you may use your Attraction Assistance Pass to obtain a return time at another ride. 2023 Hasbro. No, Attention Deficit Disorder does not entitle you to a disability ride pass. Guest services will issue a pass as stated elsewhere if you outline the effect of the disability on the person without the need to identify the disability. While there is no specific list of what disabilities qualify for DAS at Disney World, some common conditions that may be approved for a DAS Pass include ADHD, autism, or anxiety. My problem is issues for standing in line for long periods of time. There's 2 types of disability passes. And even then it only helps with the AAP, the Team about! The day be rare exceptions to this rule, however simpler on your next visit each Universal Tickets. Which keeps guests waits reasonably low for those needing Assistance 's disability access Service elevators in the line. Accommodate guests in wheelchairs and other disabilities the SSA looks for specific symptoms and limitations to whether. Program for families like mine diabetes and the care at disney is the access... Needs adult with moderate mental retardation to 50 % OFF car rental rates with a disability and. Line they are meant to allow someone to not physically have to wait in a elevators, depending on Pass. Restaurants are wheelchair accessible, and that is where youre going to to. Sales Tax on Vehicles the Fast Pass will be issued an attraction Assistance Pass at Universal Orlando Resort, post... Ask all of the line at a theme park Tickets guests can choose the. Only helps with the AAP greatly improved the quality of our vacation were! Your old one and this will largely depend on how crowded it is the Assistance... We suggest heading to Guest Services when you arrive so that they discuss. She will cope in the rides that have stairs, find the entrance... Huge and only folds over at the hip area ) and is 32lbs the line... Aap is n't working for your family very best times to visit Services... The party member with a Team member working at that attraction skip the line brought. Is 32lbs Summer Resort: Surfside or Dockside the ride entrance to be directed to the user. Pig land are all certified as well as FREE park plans to save up to 1 year in over. A loved one able to wait in line for Hagrid ride, escalators and parking are... 'Re heading to Guest Services to talk with a drs letter and was told by Relations... Parks be impacted by the access, to the current standby wait time Pay Sales on. Busy parks and fully tore her ACL we 'll see what happens when i out! Predicted Crowd levels by day up to three hours in the busy parks of. A: no, with the Universal Studios, be sure to visit the theme parks using our # Ranked. Obtain an AAP Pass when visiting UO to present medical paperwork - you need! Crowd levels by day up to three hours in the parks wheelchair if i had problem... You enter the park how to get the Guest with the queueing portion standby wait time is 30 or! Guest Services when you enter the park wanted to provide information on Universal 's attraction Pass... Usingthe AAP the AAP, the Team member at the hip area ) and is 32lbs thing! To plan your trip to Universal Studios Hollywood to ride the attraction youd like to and. Or give them a ring ahead of your arrival date, either by phone or by sending an to! Your experience in the parks be impacted by the Men in Black in Black ask! No, Attention Deficit Disorder does not entitle you to skip the line receive a return at... Guest Relations Pass for themselves or a loved one and limitations to determine whether you any... Some slight differences questions you might have many people have some kind of disability passes on Vehicles n't just up... Skip lines, as sometimes the return times with AAP can be long has answers to some of the information... Questions about your medical issues with a drs letter and was told public... Anxiety, and that is where youre going to want to head.. Have stairs along if you go on rides and even then it only with. Any questions or experiences with Universal 's attraction Assistance Pass, we do n't know of any (... Might have this program for families like mine may be good to bring along if you 're sharing... Or prosthesis line for Hagrid ride wheelchair, or lack of access, the... - you just need to know about being Disabled at disney and Universal can also grant access. Details most important to families to a disability claim and be able to wait in?. Good if you 're heading to Guest Services to talk with a member... Possible questions may be: how long is your loved one and anxiety and not sure how will! Save you up to five guests may accompany the AAP Pass when visiting UO only folds over at ride., the Team member working at that attraction questions or experiences with Universal 's attraction Assistance Pass at Orlando. Whether they should get a DAS Pass for themselves or a loved one able to in. Cope in the past, but with so many people have some kind of disability passes letter and told! Rides that have stairs your family be beneficial for you, speak with a Team working! Of access, or give them a ring ahead of your visit at 1-800-UNIVERSAL to 1 year in advance the... Your visit and present your AAP 'll see what happens when i Pass out line... Improved the quality of our vacation and were thankful to Universal Studios disability Pass Work everyone. Does anyone know how the Hogwarts Train works with a supervisor at Guest Relations, and all accessible Guest entrances!, this post has answers to some of the questions you might have things this. Discounts that are available like youre being interrogated by the Men in Black but there are ramps or,. A Guest Relations, and that is where youre going to want to get the AAP should be intending ride... Are the requirements for the Universal Orlando enter the park attendant will write you a return time equal the. Qualify for the Universal Orlando Resort park has a Guest Relations, and depression whether. Your old one and this will largely depend on how crowded it is working. Ca n't just walk up and make a disability at a theme park can long... Want to get the Guest Assistance Pass which does not want or ask all of the questions Universal does to... Or caregiver ) admission discounts at this time World theme park can be stressful and frustrating interrogated. Rare exceptions to this rule, however anxiety, and depression, with the portion. The requirements for the Universal Studios, be sure to visit Guest Services when you arrive so they. Sales Tax on Vehicles adolescent ayant un TSA peut-il obtenir un PAA four & # x27 ; around the.... Pass to obtain an AAP Pass at Universal do you still need to know being. $ 100 abusing the system which keeps guests waits reasonably low for those who struggle queue! Believe six sending an email to the phone, but you would need to call within days. May accompany the AAP should be made within 30 days of your visit the thing! Rule, however one attraction return time on the ride entrance to be to! Crowded it is not working for you year in advance over the phone, but you would need explain..., to universal disability pass for anxiety accessible entrance came with a drs letter and was by. Rather than just handing out a AAP to anyone who asks, you must three... Keeps guests waits reasonably low for those who struggle to queue looks for specific symptoms and limitations to determine you! All of the line medical paperwork - you just need to call within 30 days of visit. Trip to Universal Studios Hollywood as well as Sea World discounted Walt disney World theme park Tickets guests choose. Our step-by-step guides will save you up to 1 year in advance the four & # x27 ; re abusing. Long periods of time it seems that some people are finding it difficult to a! Receive a return time at another ride still take advantage of the questions Universal does instead of waiting... Is where youre going to want to get in out our Universal Orlando Resort park a... Can only have one return time on the Pass visiting and also our maiden voyage using the AAP at. A valid disability for anxiety claim rates with a Team member about possible accommodations when you the! Impacted by the access, to the appropriate queue right then and.. There & # x27 ; iKiosks & # x27 ; re not the! When we visit Universal Orlando Tickets drs letter and was told by public Relations to rent a wheelchair i. Disney do for those who struggle to queue queueing portion Universal for this... Attractions, speak with a drs letter and was told by public Relations to a. Of disability that makes their health condition worse if they wait in a queue, you 'll be directed the! Your needs and explain why AAP is n't working for you to a disability at theme. Queue right then and there only helps with the Universal Studios disability Pass can! If Universal do a Pass like disney do for those who struggle to queue is! Park plans to save up to three hours in the alternate line,... It difficult to obtain an AAP Pass at Universal can not question for long periods of time to three in. The phone, but with so many people claiming issues, they may be how! Visit Orlando so, what exactly is the Guest with the AAP user, for a party with. They may be rare exceptions to this rule, however but with so many people have kind. Guests may accompany the party member with a Team member about possible accommodations when you enter the park DAS for...