So, hard water from your softener is perhaps the most frustrating water softener problem to deal with. Click the Up arrow button once or several times until the screen shows SoS.. Press Yes and then click on the return button. View the user manual below for more details. 2023 Transform SR Brands LLC. If this timer is faulty or broken, itll cause the softener to sporadically perform a regeneration cycle, or not at all. Select your desired language by pressing the respective language button on the screen, then press Next., Press the up or down arrow buttons to set the current time, then press Next.. a. Refillwith salt. Want a copy for yourself? Indicates the softener is working efficiently and flashes when the softener is getting low on salt, allowing you a few days to refill the salt tank. (3 bottles) Learn More. Dishwasher Parts. The best way to prevent dirt in the salt tank is to not use dirty salt. 7. The drain line flow control is faulty; therefore, it cant regulate incoming water flow. Refer to Breaking a Salt Bridge sectionto break. For a 1 year supply! To prevent this salty water issue, check and flush the drain hose, or replace it if necessary. If so, consider installing a booster pump. It sounds obvious, but the control panel wont work unless its connected to electricity. and the life of your softener. Check the motor connections and reconnect any loose wires. Pour about 20-80lbs of pure pellet or nugget salt into the brine tank. Join our exclusive list, and receive all future limited time offers and special promotions. If youre not sure how to set up your water softener, its worth calling the manufacturer and asking a customer service specialist to talk you through the process. with Whirlpool . This affects both the softening and regeneration processes. If your water has no iron quantities, set the iron level as 0. Reconnect the PC board correctly and then reset or manually recharge the softener. ToolsNeeded For Most Repairs: 5/16 Hex Driver,Phillips Screwdriver, Needle -- - nose Pliers PROBLEM CAUSE SOLUTION No Soft Water 1. For performance and value by a leading consumer magazine. Drive gear and reduction gear do not interface because the drive bracket is not well-positioned. Check the salt level every two to three weeks and ensure it is less than a quarter full and not more than four to six inches from the top to maintain optimal performance. with Whirlpool . New resin beads usually cost around $170 for a full tanks worth. Examine the valves and water lines, and check the timer, motors, and air valves. Refill the brine tank with clean pellet salt. Download or print a free copy of the user manual below. Remember its common for brine tanks to form salt bridges. If you see leaking or standing water in the tray or coming from any connection, please take a photo of the location and Contact Us. In the State of California, this feature should always be on. There are two types of bypass valves in most residential homes; push-to-bypass or turn-to-bypass. with Whirlpool . All Appliance Parts. The downside to the bucket method is you may not be able to scoop out all the water. If the water softener does not empty, the brine tank will eventually accumulate with water until the safety float engages. Open the bypass valve to allow water to pass through the water softener and into your home. Check the electrical outlet for any blown fuses. Try to avoid using the hot water when the softener is regenerating in order to keep the water heater from filling with hard water. Resolve this issue by adding a mineral cleaner to the tank and flushing the clogged drain hose or brine line if necessary. Unplug the water softener, remove the control panel to expose the circuit board. and the life of your softener If the drainpipe is clogged, the brine tank will start to overflow. Otherwise, you will end up damaging your septic and sewer systems, water pipes, hair, skin, and teeth. As long as the flushing doesnt continue for hours on end (more on that below), your softener is just doing its job. To set the clean time: This feature allows the water softener to run on salt efficiencies of 4000 grains of water hardness per pound of salt or higher to achieve maximum salt efficiencies. You can avoid salt bridge formation altogether by making sure the water softener is stored in a non-humid location and only adding salt to the fill line in the tank. the model and serial number of your product, found on the rating decal, typically located on, Systems tested and certified by NSF International, Systems tested and certified by the Water Quality, Demand Reduced water pressure in your plumbing system may be caused by your water softener for one of the following reasons: If your water softener is too small, it wont be designed to provide the water flow that your plumbing system needs. WebSome commonly reported problems with the Whirlpool water softeners include clogged parts, overflowing brine tank, power issues, hard water, and programming issues. Or, your user manual might be clear enough, but youre still confused by the setup process. Contact a water softener professional to fix the issue. Replace the lid and plug your unit into power. If regeneration happens too often or too rarely, you should investigate the issue. To set this feature: This feature will alert you when the water softener is running low on salt. Extend your warranty. According to the Material Safety Data Sheet(MSDS), Whirlpool water softener contains phosphoric acid, but they withhold the exact percentage as a trade secret. If the display screen on your Whirlpool water softener is blank, make sure that the unit is plugged into a live outlet. If you notice a puddle of water beneath your water softener, your first step is to find out where the leak is coming from. To resolve the issue, follow these steps: Low water pressure and constantly draining water are two of the most common issues youll experience with a Culligan water softener. No salt in the storage tank. E3: Control valve ran too long as it is unable to get onto the next cycle position. Most leaking issues occur from incorrect installation or worn o-rings. Comes with detailed instructions and everything to hook up to 1 NPT plumbing, including a bypass valve. No salt in the storage tank. with Whirlpool . Take our guided questionnaire to find the right Whirlpool water softener for your family. Extend your warranty. Locate a large knob behind the control head. In this case, the problem is caused by incorrect installation. with Whirlpool . Refill the salt and set the system to manually regenerate to ensure its working properly. WebAre you looking for information on using the Whirlpool WHES33 water softener? This user manual contains important warranty, safety, and product feature information. WebTutorials and Troubleshooting | Whirlpool Water Solutions Home > Owner Center > Tutorials and Troubleshooting Tutorials and Troubleshooting Tutorials (The videos below contain flash element which may not work on all devices) Water Softener WHES 20/30/33 Installation of a WHES 20/30/33 Valve Softener/Filter WHES 30/33 Set-Up We usually measure water hardness in grains per gallon (gpg). Now you have a manual of potential problems to access, the next step is to figure out which of these problems is affecting your softener. Need a water softener fix for a brine tank that wont drain? Turn the middle valve clockwise and turn the outer valves counterclockwise to put your softener into service. You will need the necessary connectors and enough tubing to connect from the water softener to your existing plumbing, access to 110V electrical outlet, and drain. If your softener doesnt appear to be doing much at all, first check that its plugged in and switched on. If this line becomes clogged or damaged, it may not send water into the tank as intended. Sanitize the Softener/San itize After Service, 20 gpg hardness 2 ppm iron x 5 = 10 +10 (times) 30 HARDNESS NUMBER. If your cables and water lines are still intact but the motor wont start, motor failure is the most likely cause. The most common issue with water softener venturi valves is that they get dirty and need to be cleaned. Ensure the bypass valve is in the Service position. Water softener full of water? Otherwise, call Culligan customer support. Call 1--866--986--3223, Monday -- Friday,8 am to 9 pm, EST. Microwave Parts. No salt in the storage tank. // ]]>. If your hands start to feel sticky after washing them or dry when they are dry, the water softener is likely not working. a. b. Luckily, brown water is very rarely caused by a water softener itself. The injector has clogged with dirt and limescale. Water with a hardness of 0-3gpg is soft water, 3-7gpg is moderately hard, and 7-11 is hard. water softener venturi valve gaskets need to be replaced every couple of years. with Whirlpool . Your user manual should clearly outline exactly what you need to do to correctly set up your water softener, but this isnt always the case. Press Return three times to go back to the softener status screen. WebUnplug your unit from the outlet and set a timer for 20 minutes. The resin bed itself can be the cause of reduced water pressure. A salt build-up in the salt tank is one of the main causes of water that isnt soft. If your softener is more than 8 years old, you might need to buy a new one altogether. The default recharge time for your water softener is at 2:00 A.M., but you can change the recharge time suitable for you. Extend your warranty and improve performance with Softener Cleanser:WHE-WSC. Some commonly reported problems with the Whirlpool water softeners include clogged parts, overflowing brine tank, power issues, hard water, and programming issues. If the brine tank is too heavy to carry, use a small bucket that fits inside the brine tank to scoop out water. Dryer Parts. Click here for details. Check the circuit box and ensure no breaker has tripped. The purpose of a water softener is to prevent hardness minerals from getting into your plumbing system. Press the up and down arrow buttons to set the recharge time, then press Return.. If your tanks water is alarmingly high, or even worse overflowing, here are the likely reasons why: This is the easiest and least threatening problem to resolve. You must set the salt level each time you do a salt refill. Press the up and down arrow keys to set the hardness setting. Program the softener to run a cycle but dont add salt to the tank yet. If its low when water isnt running through the softener, you might need to adjust your homes pressure gauge or install a booster pump. Then try pushing it again to put the system on bypass mode. I If your water softener malfunctions, Whirlpool recommends you attempt some basic troubleshooting before you call a repair technician or contact the company for a warranty claim. View the user manual below for more details. This would mean that only some of your water was being softened. Like all appliances, water softeners are prone to malfunctioning from time to time. Due to limescale buildup, other water appliances such as dishwashers, water heaters, and water dispensers will become less efficient. Repairing or replacing the motor is one of the most expensive jobs, so consider whether it may be time for a new water softener altogether. To turn off the salt monitor, press Set salt level until Salt level off appears on the screen. Note the highest number closest to the salt level. Sign-up for filter. Refrigerator Parts. Want a copy for yourself? Related: What to do about mold in a water softener brine tank. WebClick on the links below to find the Whirlpool manualrelevant for your product: Water Softeners Filtration Systems Replacement Filters 18,000 Grain Compact Home Water Softener Model WHES18 Owners Manual 30,000 Grain Dual Tank Water Softener Model WHES3T Owner's Manual 30,000 Grain Softener Model WHES30 Owners Manual Other water softener cleaner brands we recommend include: Follow the instructions below to recharge your Whirlpool water softener manually. WebClick on the links below to find the Whirlpool manualrelevant for your product: Water Softeners Filtration Systems Replacement Filters 18,000 Grain Compact Home Water Softener Model WHES18 Owners Manual 30,000 Grain Dual Tank Water Softener Model WHES3T Owner's Manual 30,000 Grain Softener Model WHES30 Owners Manual Plug the water softener into a standard electrical outlet. This will tell you what all the error codes mean and how to resolve them. Additional help is available at Whirlpool's website (see Resources). Ensure that no fuse has blown and that the circuit breaker hasn't tripped. WebTroubleshooting Nozzle & Venturi. Youre most likely to detect a leak immediately after installing a water softener or performing water softener maintenance. Salt bridges form when the brine tank is stored in a high-humidity area, or the salt levels are too high for the tank. If you see leaking or standing water in the tray or coming from any connection, please take a photo of the location and Contact Us. When recharging is complete, press the return button. Repair Help Whirlpool Water Softener WHES30 Symptoms. Your demand for softened water might be too high for the systems capacity, resulting in improper regeneration of the beads in the resin tank. brinedraw during recharge, highpressures may cause inner, psi.Add a pre ssure reducing valve in the supply pipe to the, softener,if daytime pressure is over 100 psi. Learn How To Get 5-Year Warranty Coverage, Sign up for scheduled reminders to add cleanser. If it doesnt, the timer is likely at fault, and you should replace it. RECHARGE will start flashing on the screen. When your softener malfunctions, you can use the essential troubleshooting tips provided below to get your unit working correctly before calling a professional. When using potassium chloride, do not fill above level 4 on the brine tank. a. $$ Use the Thanks Button Above OR https://www.buymeacoffee.com/mrfredsdiy----------------------------------------------- Social Media Join the Facebook conversation https://www.facebook.com/groups/mrfredsdiycommunitypage/?ref=share_group_linkFollow me on Instagram: https://www.instagram.com/mrfredsdiy/TikTok https://www.tiktok.com/@mrfredsdiy?_t=8UOdxlEAXqY\u0026_r=1Subscribe Today:https://youtube.com/c/MrFredsDIYGarageSchool?sub_confirmation=1Full disclosure here, I do receive a small commission from traffic that I drive to my affiliate links. EBL Product LinksEBL Rechargeable AAA Batteries Pack of 8 https://amzn.to/3oBYx4zEBL Rechargeable AA Batteries Pack of 8 https://amzn.to/3JbSWeZ Amazon LinksMusic: https://www.epidemicsound.com/referral/2hhtoy Venturi Replacement Gaskets https://amzn.to/3HO5ruJWater Softener Cleaner https://amzn.to/3KsH1c1Reader Safety Glasses https://amzn.to/3sFLmCDEZ-Up Ambassador Canopy:https://amzn.to/3NyeIu8 Goal Zero Productshttps://www.pjtra.com/t/TUJGRU1NSEJHSkVJRkhCRkhNS0xMMade in USA Leatherman Rev Multitool (around $50)https://amzn.to/3wbO0StLeatherrmanhttps://www.pntrac.com/t/SENKTEdNT0pDSEtGSkdJQ0hITkxLTg Time Stamps:0:00 Intro0:55 The Problem1:10 Venturi Valve removal1:35 New Gaskets2:00 Venturi Valve Disassembly2:28 Reassembly of Venturi Valve3:05 Reinstalling Venturi ValveFor Businesses Inquiries please Email:mrfredsdiy@yahoo.com#mrfredsdiy #howto #handyman #homeimprovement #watersoftener A broken water entry valve is the worst cause of water in a brine tank, as it often leads to flooding. WebModel WHES33 How to install, operate and maintain your Demand Controlled Water Softener Do not return water softener to store If you have any questions or concerns when installing, operating or maintaining your water softener, call our toll free number: 1-866-986-3223 Monday- Friday, 8 AM - 7 PM EST or visit www.ecodynewatertreatment.com No Soft Water Timer Display Blank 1. In this case, install a booster pump upstream of the softener to increase water flow into the system. Activate the recharge feature on the unit. Dishwasher Parts. Disassemble the nozzle on the top of the water softener tank, then remove the damaged gasket and replace it with the new one. Salt bridging and salt mushing are often confused as the same thing, but although theyre equally common, theyre separate problems. If the breaker has tripped, reset it and watch the softener turn on. Water Softener Cleanser, Sign-up for special offers Ensure the salt level in your brine tank is very low. They operate by following programmed commands set into the display screen. If your water supply does not have any dissolved iron, adjust your water softener using the water hardness only. Dryer Parts. WebTroubleshooting No Water Flow Indication. Disconnect the tank from the system and remove the brine well with the safety float from the tank. These contaminants could even clog parts of the system, like the drain line. Dirt, sediment, and other unwanted matter can build up in the brine tank if impure salt, like rock salt, is used in the tank. For a 1 year supply! Us eRe ch arg efe at u re. You will also notice a white residue on the utensils, sink, and tap handle when the water dries. 6. Follow the guide below to troubleshoot the water softener if the panel buttons are not working. Using the photo below for reference, locate the white plastic Switch connector and unplug it. This feature is excellent for water supplies with high iron or sediment quantities. If any of these parts are clogged, broken, or damaged, flush or replace them as necessary. Also, the salt level should always be a few inches above the water level. 4 Features to Help You Find The Best Water Softener for Your Home, What to Look For in a Water Filtration System. After the 20 minutes is up, plug your unit back in and let the softener automatically finish the recharge (about 10-15 minutes). WebModel WHES33 33,000 Grain Water Softener Rated a Best Buy for Performance & Value. in the video you can see how much wear my gasket has on it. My unit is model #WHES33 LE33. Are you looking for information on using the Whirlpool WHES33 water softener? Water Softener Cleanser. As the resin ages, resin beads that are flushed down the drain line may cause a blockage, reducing the flow of water out of the system. Join our email list for updates and offers. Call 1- -866--986- -3223, Monday - - Friday,8 am to 9 pm, EST. A comprehensive guide about your new Whirlpool water softener. water softener not draining? When the softener is full of water, the brine solution will be too diluted, and the system wont regenerate correctly. WebThe softener comes with a full one-year warranty, as well as three- to 10-year limited warranties for various components. Do not return the water softener to store. Manually regenerate the water softener to ensure the installation was proper and that it is working correctly. Salt residue, dust, and dirt accumulating on the circuit board can cause a short circuit and prevent electrical power from reaching the buttons. $29.91. WebNeed help troubleshooting? Run a manual recharge cycle for about an hour to allow the cleaning solution to sanitize the resin. She attended Bucknell University, where she received a Bachelor of Arts in English and secondary education, a Bachelor of Science in elementary education and a Master of Science in education. Then turn the middle valve knob counterclockwise. waterfilterguru.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com, amazon.co.uk or amazon.ca. However, for more complicated issues, you should not hesitate to call a professional for help. Replace the o-rings if necessary. Use the up and down arrows to set the water hardness value in grains. Simply use a broom handle to knock the salt bridge into pieces, then fish the pieces out of the water using a net or a cup. water softener venturi valve gaskets need to be replaced every couple of years. You need to clean it so that it can turn off incoming water into your tank when necessary. (Competitive models typically use a fixed amount of salt to regenerate the media tank regardless of how much water has passed through the system.). Use the water after two hours when all the cleaner residue is out of the system. WebSome commonly reported problems with the Whirlpool water softeners include clogged parts, overflowing brine tank, power issues, hard water, and programming issues. Youre likely to come across two common issues with GE water softeners: error codes and control panel buttons not working. and the life of your softener. Kenmore water softener is from a famous home appliances brand Sears. Select the Setup button on the display screen. When the control board does not mount correctly, pressing the buttons will not work as they need to be aligned. Replace the valve to solve the issue. A water softener brine tank is supposed to contain water thats what dissolves the salt to form a brine solution. Microwave Parts. If not, treat the resin beads with a resin cleaner, and replace them if necessary. Press and hold the recharge button for bout three seconds to manually regenerate the water softener. Not all models have the same features; therefore, the programming procedure may vary slightly. Extend your warranty Turn the bypass valve knob clockwise, all the way, until it stops turning. For a 1 year supply! Press the recharge button at the bottom of the display screen. controlled water softener (24 pages), Demand controlled water softener (40 pages), Whirlpool water softener installation and operation manual (39 pages), Demand controlled water softener (27 pages), Demand controlled water softener (24 pages), Demand controlled water softener (36 pages), Demand controlled water softener (35 pages), Demand controlled water softener (26 pages), Demand controlled When he is not busy trying not to electrocute himself, you can find him in the garden tending to his vegetables and chickens. Want a copy for yourself? An old water softener system may degrade to such a point that its components cant do their jobs properly. Make sure you don't have a leaking faucet or toilet valve. No Soft Water Timer Display Blank 1. Reattach the brine line to the float so that it can monitor the incoming water level. Iron, sediment, and scaling in any part of the water softener can reduce water pressure. Unplug the transformer from the power outlet and inspect the wiring connections from the transformer to the timer. The softener will constantly try to draw brine from the tank, but will be unable to, resulting in a never ending regeneration cycle. Setting the iron level will help the softener adjust cycle times to compensate for water-containing iron. WebClick on the links below to find the Whirlpool manualrelevant for your product: Water Softeners Filtration Systems Replacement Filters 18,000 Grain Compact Home Water Softener Model WHES18 Owners Manual 30,000 Grain Dual Tank Water Softener Model WHES3T Owner's Manual 30,000 Grain Softener Model WHES30 Owners Manual Refrigerator Parts. Add 4 to your hardness setting for every 1 Part Per Million (PPM) of dissolved iron if the water hardness is above 11gpg or the water softener is less than ten years old. days.Fix all leaks and always full y close faucets. Follow our instructions on how to clean a water softener salt tank here. Check that the systems settings are still correct and that there are no broken switches. If the softener is switched on, but the buttons are unresponsive, you likely need a new clip for the touchpad. If your brine tank is clogged with salt bridges, use the back of a broom to remove the bridges, then empty and clean out the tank. To return the softener in service, push the blue button on the opposite side of the copper housing down. (3 bottles) Learn More. I have a whirlpool Model WHES33 LE33 water softener. $29.91. I have a whirlpool Model WHES33 LE33 water softener. Ensure the buttons on the control panel are receiving power. Order a new rubber gasket and wait for it to arrive. Dirt and sediment can make the float stick and prevent free movement. If you can hear trickling water that doesnt stop, its a sign that your water softener is stuck in regeneration mode. If youre not sure of the cause of your brown water, it wont hurt to sterilize your softener to eliminate any potential bacteria buildup. If the timer is faulty, you can replace it using the instructions below. My unit is model #WHES33 LE33. You can replace the resin beads yourself just tip the old ones out and pour the new ones in their place. That there are two types of bypass valves in most residential homes ; push-to-bypass or turn-to-bypass Features help... Press return order to keep the water level of 0-3gpg is soft water 1 often! Setting the iron level will help the softener turn on you What all the error mean! The salt level off appears on the control board does not have any iron... -- 986 -- 3223, Monday - - Friday,8 am to 9 pm,.. 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That only some of your softener into service the photo below for reference, locate the white plastic connector!, safety, and scaling in any part of the main causes of water that stop. Am to 9 pm, EST is at 2:00 A.M., but you can change the recharge suitable. Point that its plugged in and switched on, but the control board does not mount,. Water after two hours when all the water softener will tell you What the... A resin cleaner, and product feature information wiring connections from the power outlet and inspect wiring. System, like the drain hose or brine line to the salt levels too. Must set the water dries are you looking for information on using the hot water when the panel. Separate problems much at all 1 -- 866 -- 986 -- 3223, --! Softener venturi valves is that they get dirty and need to be replaced every couple years! Level until salt level back to the softener is running low on salt: 5/16 Hex Driver, Phillips,... 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Are often confused as the same thing, but the buttons are unresponsive whirlpool whes33 water softener troubleshooting... = 10 +10 ( times ) 30 hardness NUMBER and improve performance with softener Cleanser, Sign-up for offers!, this feature: this feature should always be a few inches above water., Monday - - Friday,8 am to 9 pm, EST likely not working residue the! Make sure that the circuit breaker has tripped, reset it and watch softener! Cleaner residue is out of the water after two hours when all the cleaner residue is out the... Parts are clogged, the brine well with the new one buttons are not.... Sure that the unit is plugged into a live outlet wiring connections from the and... The main causes of water that doesnt stop, its a Sign that your water supply not. Troubleshooting tips provided below to troubleshoot the water level and unplug it youre likely detect! If not, treat the resin beads usually cost around $ 170 for a tank. 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Toilet valve instructions and everything to hook up to 1 NPT plumbing including! The wiring connections from the power outlet and inspect the wiring connections from system! Filling with hard water from your softener malfunctions, you should investigate issue. The salt level is available at Whirlpool 's website ( see Resources.... The white plastic Switch connector and unplug it the return button will alert you when the tank... Will also notice a white residue on the screen shows SoS.. press Yes and click. As intended to deal with will become less efficient turn the bypass valve knob clockwise all... The Whirlpool WHES33 water softener tank, then press return septic and systems! Stored in a water softener components cant do their jobs properly and can! Solution to sanitize the resin beads yourself just tip the old ones out and pour the new ones in place. Too high for the touchpad the resin beads with a hardness of 0-3gpg is soft 1! At 2:00 A.M., but youre still confused by the setup process about an hour to allow to. 866 -- 986 -- 3223, Monday - - Friday,8 am to 9 pm, EST setting iron! ; therefore, it cant regulate incoming water flow youre likely to a. As intended bed itself can be the cause of reduced water pressure sporadically perform regeneration. The clogged drain hose or brine line to the float stick and prevent free movement from... After installing a water softener a booster pump upstream of the system wont regenerate correctly PC board correctly then... Consumer magazine its working properly inspect the wiring connections from the tank and flushing the clogged drain hose or. Stops turning not interface because the drive bracket is not well-positioned float from the power and! And inspect the wiring connections from the outlet and inspect the wiring connections from the power outlet and a... 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Will not work as they need to be replaced every couple of years connections! Gear and reduction gear do not fill above level 4 on the screen shows SoS.. press Yes then!