Lucky ! If u can remove original label great. Thanks for the comment. Then I issued a return and like OP, I haven't found a return label and there was a notification saying that "You are welcome to keep the item without returning it, no return label will be sent. " Its telling me I dont have a order to return but I have a order number GSUMP610B00J0PA and products that are to small to return, All Rights Reserved to Return Policy Guide2022, Bodysuits, lingerie & sleepwear, swimwear, jewelry, and accessories (except scarves, bags, and mermaid blankets), If received damaged/defective, contact their customer service, Do not send your return to the address on your package, follow the instructions given on the return label. Choose the item you want to return. You can also log into SHEIN from your Google, Facebook or Apple ID. I'm just curious to know if someone manage to get the message more then once. Their official stance is the tag needs to be attached. Returning stuff to Shein. SHEIN randomly select their customers to send them a prior refund. SHEIN will take up to 7 days to process your refund without including shipping charges. Instead, this way SHEIN can avoid the rush and expenditure involved in accepting the returns from their customer. I would like to say thank you to share such good information. SHEIN about RETURN POLICY. If these are your queries, you have landed on the right page. If the reason you dont like the item is because of damage from the wash, you need to contact SHEIN directly as you stand a good chance of getting a refund. If you got the following message, then dont need to be worried about it. On average, Shein takes7-10 daysto process your return and issue refunds upon receipt of your package. If I cancel an order on SHEIN will I be refunded? Step 5: Click "Submit," and your order will be successfully canceled. Can you please provide me with the customer service email for shein so i cant contact them? This was a question I was getting a lot as their policy is confusing. Yes, you can return sale items if they meet the return policys requirements. In this article, we are discussing why does shein refund without returning item? Submit a ticket and check the instructions sent to your email address and your Shein inbox. Lastly, tap on the Submit button. 1.Sign into your SHEIN account. If you add in non-business days (weekends), this means it could take up to 16 days after your purchase to receive the product in the mail. Heres exactly how their return policy currently works. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. SHEIN sometimes allows its users to keep the package that they wish to return. Before the COVID pandemic Shein said it would take 7 days to process your refund. However, you can also return the products without receipt. [ 2023], Cider VS SHEIN, how are they different? Your cashback platform Megabonus. Go to "My Orders" and find the order that contains the item (s) you would like to return and click "Order Details". Shein has also been known to accept products that include the tag unattached; however, that is not written in their return policy. For those thinking it might be unfair, keep in mind the company will use the date on the returned packaging to determine if you have met the 45 days. The receipt for the order should be provided along with the return package. All returns in the U.S. are free. Same thing just happened to me. Click on "Return Item.". And it doesnt depend on the cost of the item as well. Customers can return unwanted items to SHEIN within 45 days from the date of receipt. Select the order you want to return. But with all online clothes shopping, there comes a time when you need to make a return because something doesnt fit right or just isnt what you thought it would be. Wouldn't recommend using this company. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); i just sent back and order with 3 dresses and i cannot print a return label because i have no printer. 3- Next, click on Return & Refund Record. From some leather pants. hey! Your 2 refund options are currently as follows: I have it on good authority that if your order reaches a minimum threshold, SHEIN will often tell you to keep the item and still refund you. According to the official SHEIN return policy the tags must be attached to the products. We are here to solve your problem. Once your return is approved then you will get your refund via SHEIN wallet or in your account, depending upon the method that you have selected for refund. The order total was $100 & a refund of $80 was processed. If you need to return items Shein prefers that u reuse the same packaging by taping along your cut. Once you are logged in, select the "My Orders" tab on the top navigation bar. 2) After the order has been paid, the warehouse needs 1-3 days to process your order. SHEIN also displays a message You are welcome to keep the item without returning it, no return will be sent. 4,123 reviews for SHEIN, 2.7 stars: 'By far the worst site in History. So when this happened to my daughter I walked her through the Shein return policy and the idea for this article was born. Set up a reliable system for returns and refunds. I recently returned a item and never received the shipping label, but I did get my full refund. I issued an return of a $8 dollar dress, I can't find any return label and I noticed that the money has already been returned to my bank. Because they have included original packaging points in their return policy guidelines. Continue with Recommended Cookies. And after it gets delivered you are disappointed because it had very low quality or it is not what you expected. SHEIN just doesnt want to be pestered with simple product returns. here at Android Nature, she is assigned with various cool topics and is responsible for sharing cool insight and updates on the same. Once youve initially returned items from an order, youll have to pay $7.99 to return any additional items. Do note that the 45-day rule is not from the date you receive the product, but from the date you order it. We use cookies to make wikiHow great. You can follow the simple step-by-step guide below: Step 1:sign in to your SHEIN account and click on My Orders to select the order you wish to return. Never again! Here is the step-by-step guide to returning your item to Shein. Shein accepts returns by mail within 45 days of your purchase date. Theres an option to populate a QR code on the SHEIN app instead of printing a barcode. In this way, you can return anything to SHEIN. Hi I ordered some things from SHEIN , I sent delivery to my local shop. Its my first time ordering from them. Please be sure to double check your returns before shipping them out. 3. Just follow these steps to return your clothes and other items to SHEIN without any difficulty. However, there are a few exceptions to this policy. If not put new label over it. did you safely get a refund? I recently ordered about 100 worth of stuff from them, how I wish I'd read their reviews first. The SHEIN will deduct shipping charges from your refund. a. And this definitely makes the SHEIN shopping experience stand out among other platforms. 3.Select the item (s) you would like to return, indicate the reason, and choose the return method to get your Prepaid Return Label . {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/9\/9f\/-2022-10-07-.jpg\/460px--2022-10-07-.jpg","bigUrl":"\/images\/thumb\/9\/9f\/-2022-10-07-.jpg\/349px--2022-10-07-.jpg","smallWidth":460,"smallHeight":738,"bigWidth":349,"bigHeight":560,"licensing":"