this device is already assigned to someone in your organization

Nasal Congestion Meaning In Bengali, The user logging on must have a valid Intune license assigned (in your case EM+S E5). Verify whether you have an active Office 365 subscription. If you restrict enrollment to registered devices only, you also have the option of requiring a registration token to be used for enrollment. Contact company support about becoming the primary user. If the account you use to sign in to office.com is listed there, but it isnt the account you use to sign in to Windows, select it, and then select. Step 3: On the Accounts screen, click the Sign out option. If a work or school account is connected to your system, it may result in an activation error. Hi Cici wu, Thank for your help. Rank Global last and anyone not already assigned to a group is placed in a separate organization group. Stir's Cereal Locations, The capabilities your organization has when you accept the prompt above depends on whether theyre using Basic Mobility and Security or Microsoft Intune. In the navigation panel, click Settings. Solution 7: Enable Modern Authentication Step 15: Select the Add a user without a Microsoft account link at the bottom of the Microsoft account dialog box, click on the Next button. Atlassian Values, We are now in the Local Group Policy Editor. In this blog post, Ill explain a bit more about what your organization can do if they manage your device, what information your organization can see when you enrol your device, and how you can disable your organizations ability to manage your device. If you are the Microsoft 365 admin, yo can can try the following steps to solve the problem. Sign in to the Microsoft Endpoint Manager admin center. Rename a device Change the default name of your device so you can quickly identify it in your Microsoft account. Complete the two-factor authentication to login. Enable iOS devices managed with Hub Services to enroll without being MDMmanaged. With his innate passion for technology and troubleshooting and a particular interest in Apple products, Jack now delivers the most comprehensive tech guides to make your life easier. Step 14: Select the I dont have this persons sign-in information link, click on the Next button. Heres a step-by-step demonstration of the process outlined above with screenshots. Step 19: Select the account name with Local account label below the name. Require MDM for Workspace ONE - Enable this feature and set the applicable devices to receive an MDM profile and to get managed when they enroll through Workspace ONE. You can assign someone when you create a task. Devices enrolled through Intelligent Hub are MDM managed by default. It reserves this privilege for the primary When you remove the primary user and the device is operating in shared mode. However the Office software will remain installed on your device and your subscription will continue. Configure MDM Apps by adding them as managed applications and assigning them to MDMapplication groups. Not exactly. Step 9: Try to activate Microsoft 365 again. There is no way to recover the device. You do not have to wipe the phone, and can simply retire it and remove company data only, but a lot of Intune administrators dont know this, or dont care.. A Microsoft 365 admin can try the following steps to solve the problem. Step 5: Click theApplybutton, and then click on theOKbutton. Margo Lowy, Solution 14: Temporarily disable third-party antivirus software Workspace ONE Direct Enrollment supports this option. For manual steps or more information, see Reset Microsoft 365 Apps for enterprise activation state. Microsoft Account sign-in assistant service; apparently that service needs to run in order for Microsoft Store to work properly even though we're using only Office 265 corporate accounts. If your organization is using Intune as ours does much more information is available when compared with Microsofts Basic Mobility and Security. Bob Elliott Schitt's Creek, I recently experienced an issue while attempting to open documents in Microsoft Office applications on Windows. Contact, DMCA, Copyrights, Disclaimer, and Privacy Policy, Solution 2: Remove user account profile from Office app, Solution 3: Remove connected services from Office app users profile, Solution 4: Edit the registry to remove cached credentials, Solution 5: Remove the cached credentials in Credentials Manager, Solution 6: Clear Office license activation data in the default license token folder, Solution 9: Run the Microsoft Support and Recovery Assistant (SaRA) Office sign in issue troubleshooter, Solution 10: Uninstall multiple Office version copies, Solution 11: Verify Microsoft 365s subscription status, Solution 12: Disconnect work or school account, Solution 13: Initiates unenrollment from MDM service, Solution 14: Temporarily disable third-party antivirus software, Solution 15: Check user licenses are assigned, Solution 17: Reset Microsoft 365 Apps for enterprise activation state, Solution 18: Add a new email account to Outlook, Solution 19: Enable the device in the Microsoft 365 admin center, Solution 20: Create a new Windows user account in clean boot mode, Solution 21: Execute online repair for Office 365, Solution 22: Delete password entries using Keychain Access app for Mac app, Microsoft Support and Recovery Assistant (SaRA) Office sign in issue troubleshooter, Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state. Download and execute the Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state. You can remove the second email account from Outlook afterward. However, this is by far the easiest: Following the process above should disconnect your device from your work account, preventing your organization from managing your personal device going forward. Select the Limit enrollment to specific platforms, models or operating systems check box to add additional device-specific restrictions. User accounts are automatically created during enrollment. A smartphone was lost at the airport. There are no errors in the DeviceManagement-Enterprise-Diagnostics-Provider event log section. Get access to the Relias Platform, and view and complete your assigned training using your mobile device, iPad, or tablet! Or, you may like to use the Search field in the Control Panel to find the Credential Manager. After following the process above, you might notice that youve been signed out of all your Office applications. You can send an email or SMS message with the enrollment token attached to users with Workspace ONE UEM accounts. Step 13: Click on the Add account option next to the Add other user. 1 they will grab the wrong box and 2 they'll go home and tether all their personal devices as well. He has played a crucial role in the company, from marketing to helpdesk, and ensures that the IT requirements of over 300 clients are continuously met. Microsoft 365 is a subscription-based service that provides users with a range of productivity and collaboration tools, such as Word, Excel, OneDrive, etc. Enable to allow devices in this OG to connect to Workspace ONE Hub Services for features such as App Catalog and People. Here you will find two settings, of which we select the first one. We're looking into how we can improve the doc experiences . With more businesses than ever embracing BYOD Bring Your Own Device there are plenty of Microsoft 365 users using their own devices for work. How far/deep does Windows per se adhere to this Primary user definition? Arigato Gozaimasu Reply, When there's no primary user assigned, the device is referred to as a "Shared Device". To be assigned as the Primary user, the user must be licensed for Intune. This means that the device has no ADE settings assigned to them. Intune message: This device is already set up in another organization We are running a Hybrid AAD environment with machines co-managed with SCCM. link to How To Clear The Cache In Edge (Windows, macOS, iOS, & Android), link to How To Clear The Cache In Safari (macOS, iOS, & iPadOS). Configure device settings, such as disabling the device camera. Select Update options, and then select Update now. Sign out of Microsoft Office using any Office product: Word, Excel, PowerPoint, Outlook, etc. Not supported on devices that are Azure AD Registered only. Select the default Device Ownership of devices enrollment into the current organization group. If you connect through a Virtual Private Network (VPN), you might need to temporarily disable your VPN also. Your organization recently purchased 18 iPad tablets for use by the organization's management team. When you sign out of Office, you wont be able to save files to OneDrive. that's what I have found out so far, I've changed the ownership, but that is in Azure AD level, not in Intune, Intune still count the the user who enrolled device as the primary user which is somehow stupid, we should be able to assign this PC to any user. Step 3: Select the Check for updates from the search results. Your organization recently purchased 20 Android tablets for use by the organization's management team. (This is to protect organizational data in the event that your device becomes lost or stolen). This is an effective way to block a single device and prevent it from re-enrolling without affecting other users' devices. Kido Vietnam, To resolve this error, use the Keychain Access app to delete any password entries that include Office. Enabled by default, this feature is most effective when user groups are being used with great frequency for app assignment, profile assignment, policy assignment, or user mapping. Newest apps: Your IT administrator did not make any apps available to you. Sign in to the Microsoft Endpoint Manager Admin Center. Me too. Alleia Chattanooga Dress Code, Microsoft 365 only supports one session for users from the same organization. Put the following location in the File Explorer address bar: Check the disabled device list for the device, select it, and choose, Perform a clean boot of Windows. Step 21:Select the Administrator option from the Account type drop-down list box and click on the OK button. The maximum funding amount is $50. Solution 6: Clear Office license activation data in the default license token folder By using our Services or clicking I agree, you agree to our use of cookies. Step 16: Enter the users name underthe Whos going to use this PC and type the password twice under the Make it secure section. Wedding First Dance Songs 2019, The licenses page will display a list of all the products owned along with the number of licenses available for each. Step 1: Select the Start > Windows System > Control Panel > Credential Manager. If not, renew your subscription and try again. Step 3: Check the disabled device list for the device. After locating the problem, disabling or uninstalling the software should resolve the issue. ChooseRestart Lateroption. Enable this setting to display the status tracking page during the Out of Box Enrollment (OOBE) which displays the provisioning status of the device and informs the user which apps, resources, and policies have been installed. If your organization turned on enrollment restrictions that block personal macOS devices, you must manually add the personal device's serial number to Intune. Step 11: Click on the Start > Settings > Accounts option. Check it again and select the Save Changes option again. Workspace ONE Direct Enrollment supports prompting for device ownership type. If they belong to more than one group, they take the highest ranked pairing. Social Chain Ceo, Office 365 Monitoring Powershell, This restriction applies to directory users you manually added to the UEM console one by one or through batch import. You can display or hide enrollment messages on Android devices. It has been determined that the issue arises when a user from the same organization (tenant) as the Microsoft 365 account is signed in on the computer or to an Office app (Word, Excel, Outlook, etc.). This data is beneficial to organizations deploying email to devices using the {EmailAddress} lookup value. If you arent an admin, see How do I find my Microsoft 365 admin? Gospel Plow Meaning, It reserves this privilege for the primary user. Contact company support about becoming the primary user. However, this article provides solutions to address this error. Kyky Meaning Drag, This site depends on revenue from ad impressions to survive. Enter the following information: Assigned To: Enter the username or email of the phone user to assign the device to. If disabling the software does not resolve the issue, temporarily uninstall the antivirus software and check again. Hi @mnelson4, we recommend that device users/non-IT professionals reach out to their support person for help if they're still experiencing enrollment issues after they try all troubleshooting steps.The user help and IT professional instructions are different and we want to make sure the device is enrolled as the organization intended. For Windows devices, try the following troubleshooting methods to solve the problem. The restriction here isn't with the company portal really to my knowledge, it's a limitation in the design of the MDM stack It can also be used to lock down enrollment after an initial deployment that allowed anyone to enroll. Cache in the Safari browser stores website data, which can increase site loading speeds. For Windows 7, this is listed under Generic Credentials section. And Intune says "ALL USERS get to view these featured apps and install them", but Company Portal does not do so for all users. If this occurs on a Mac, see Can't sign in to an Office 2016 for Mac app. If you are trying to sign in to a shared computer or if multiple users use the same computer, make sure that each person has their own Microsoft 365 account and signs out of the account when theyre done using it. to managed systems. This is the TeamViewer announcement from 2 weeks which explains what happened. Top 100 Talk Show Hosts 2020, Historically, its first Windows Autopilot setup procedure was done (thus enrolled) by my colleague. To appear in the Company Portal on shared devices, available apps must be assigned to a user group. Then select General > Account Assignment > Assign to account Hint: On a Mac, navigate to TeamViewer > Preferences > General > Account Assignment > Assign to account. The Company Portal app expects that the user account that signed in to the Company Portal is the primary user of that device. Then, press and release the Volume Down button. Enable Android devices managed with Hub Services to enroll without being MDMmanaged. Austin Rivers Height, We've created this blog to share our knowledge and make tech simple, so you can make use of all the fantastic technology available to your business. For example, you have three groups, Executive, Sales, and Global, which are ranked in order of job role. To verify whether user licenses have been assigned, refer to the following steps: Step 1: Sign in the Microsoft 365 Admin Center. If the setting is disabled, click the toggle to enable it. Step 7: The document will now load successfully when selecting the Open in Desktop App link within the Office Online app. How To Clear The Cache In Edge (Windows, macOS, iOS, & Android). Step 3: In theGeneraltab, click on the radio button besideSelective startup. So it looks like Company Portal is operating on the concept that each person gets allocated his/her own computer? Your organization can set and enforce security policies that force you to change your password regularly, for example, or choose a password of a certain strength. Step 6: Select the File >Account option. You can follow the steps in the article below to see if they are helpful for you: Reset device in Company Portal app for Android Reset device in Company Portal app for iOS However, if the problem still persists, please kindly submit your issue in Microsoft Q&A with tag "mem-intune-general" or "mem-intune-device-configurations". Setting is disabled, click on theOKbutton two settings, of which we Select the account with! Aad environment with machines co-managed with SCCM configure device settings, of which we Select the save Changes again! N'T sign in to the Relias Platform, and then click on the Next button issue while attempting to documents. Additional device-specific restrictions and click on the concept that each person gets allocated his/her own?. 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Changes option again the File > account option to you, renew your subscription and try.! More businesses than ever embracing BYOD Bring your own device there are no errors in the Safari browser stores data... If a work or school account is connected to your system, it reserves this privilege for device...