Make sure to order from Yamibuy, unless you want to waste your time, money, and energy. I ordered a chest freezer from Amazon. US doesn't charge duty for packages <$800 in value. Ended up paying over 100 for a 30 DVD. Any missing articles may result in delay processing or rejection of your RMA. please contact customer service within 15 days from delivery date. Select the applicable selling categories. WASHINGTON - The U.S. Department of Labor today announced the rescission of the rule "Implementing Legal Requirements Regarding the Equal Opportunity Clause's Religious Exemption," in effect since Jan. 8, 2021.The rescission ensures a return to the department's prior policy and practice in place during the presidencies of George W. Bush and Barack Obama - of interpreting and . ), Thank you for the info! Yes, Yamibuy ships to the US. Products that are misuse, damaged, modified, or is in unsellable condition due to customer tampering. This company is not legit and trying to scam customers. It's not likely my shipment is going to go out on time over this, either. Flowers If there are quality issues, please take pictures of your order within 48 hours after you received it and send it to customer service. We may earn a commission when you use one of our coupons/links to Please note that it may take your bank up to 3-5 business days to process your refund from the date that it was issued by Yamibuy. Purchase from an actual supermarket or find a trustworthy and ethical seller. Please leave the company away and report the experience if yamibuy trick you buy and hold your payment. If you used Yamibuy Gift Cards or redeemed Yamibuy Reward Points, those balance will be refunded first then the original payment method. If your product falls under the below special categories, 1. Thank you for your understanding. Who pays the shipping charges for returns. Please be sure to double check the expiration date or shelf life of the product. we can help contact our seller requesting full refund. In order to protect the security of the account holder's payment card, we sent you a verification email. If customers make purchases on both Yamibuy.com and the Market Place, separate order information including delivery confirmation and tracking number will be email to customers within 48 business hours. Yamibuy is not liable for any issue with consumable products that are improperly stored. Once you start using it, youll get the hang of it. Thank you for your understanding and patience. For exact processing time. If you need to get in touch with a Yamibuy customer service representative immediately, try using the chat feature on the website. Spoiled products due to inappropriate storage are not eligible for return. They offer a wide range of products and ship worldwide. Within hours my reviews were deleted. talk about Order & Return~, Please select feedback type(Select at least one). Yes, Yamibuy is a legitimate company. 2023 TheKoreanGuide.com | As an Amazon Associate, I earn from qualifying purchases. Press J to jump to the feed. Read more about that here. Save 12% on your purchase of all snacks, beverages, and groceries. Yamibuy is a US-based store that sells anything from groceries, snacks to beauty products. Especially if you want products that arent available in local Asian stores. If you are unavailable and the delivery was unsuccessful, it may affect the quality of the product, and the item may not be eligible for return. We will feedback your comments to the relevant departments, and we will improve the payment review process as soon as possible to ensure that we provide customers with a faster and safer payment environment. Our top list of verified student discounts. Also it's ridiculously overpriced on almost everything. You'll love my daily email! My order was $150 and I was prepared to pay the custom fees as yamibuy states that customers are responsible for any custom fees. Anyway, l received the cooker before l received the email answer. Although Yamibuy has a 30 days return policy on most of our products, items with following conditions are not eligible for return: Due to the safety of our customers, consumable product such as food, snacks, dry goods, health supplements, fresh produce, and prepared goods are not eligible for return,unless product is defective or have quality issue. Beauty, cosmetic and skin care products If you have any question or concern regarding the authenticity of the product you received, please contact Customer Service. Shipping details is listed on the product pages. Im in Mexico City and my package from roseroseshop has been held by DHL for weeks and I dont speak Spanish very well so trying to sort it out has been a nightmare. how to report this? please contact our customer service team to request an RMA. Earn points on every purchase to redeem for free items on yamibuy.com. Ramen noodles from Yamibuy, and luckily they actually had it! Reasons such as: Purchased wrong item, wrong size, wrong color, etc. Upon receiving your product, if the product is damaged or have imperfections, you may request a return within the return period. Just confusing since their products seem to come from Japan so it would all be imported. Get to know the best shop place your (online) order. Looking for fresh YamiBuy coupons and discount codes to get the best bang for your buck? Get Up to a 30% Discount on a Huge Selection of Best Japanese Cosmetic Brands. or is in unsellable condition due to customer tampering. Fragile parts or accessories may be replaceable by the product manufacturer. Snacks are extremely popular. The standard return policy for items purchased through Buy on Google ensures that users can return most items in new or as-delivered condition within 30 days from delivery. The item must be in new and unopened condition, and request for a return must be within the return period. Home; Holiday Sales. Do not give your money to these scammers. and/or to ensure enough balance in PayPal account to succeed transactions. Some products may have different policies or requirements associated with them, please see below for products under special categories,or contact Yamibuy Customer Service for further assistance. We will refund you the product(s) and shipping fee. I placed an order from yamibuy Japan fulfillment center. Well, if youd order from another Asian grocery store, it would probably take up to 14 days. Weve dedicated ourselves to guarantee our customers enjoy the same shopping experience from Yamibuy Marketplace as from Yamibuy.com. Mooncake, Zongzi, Rice Cake Mooncake Sort by flavor Sort by region Sort by popularity. Or you may contact us at 800-407-9710, our customer representative will help you further.Thank you for your understanding. I've heard of custom fees, but I've never heard of warehouse fees while waiting for custom clearance--what kind of scam is this? In order to ensure the freshness of your order, Yami uses the same-day delivery service to deliver fresh products. Please email our customer service team at help@yamibuy.com to request an RMA, number. Thanks for warning us. Please make sure fresh produce, processed food, and perishable products are properly stored in the freezer/refrigerator to ensure the freshness of your product. They either dont ship as fast as Yamibuy does. You can also contact customer service to receive a price match refund for items you purchased on Yamibuy that are less expensive on other qualifying e-commerce sites. Only positive reviews are there with over 90% of 5 star reviews. Get up to a 78% discount on your order. If you receive products that is defective, damaged, expired, or have quality issue, we may request picture as proof. Once its status shows as return to sender, we can help contact our seller on your behalf. Walmart. From the tools menu, click Shipping and returns, then click the Return policies tab. Shipping to Canada with a sourcing agent takes about 10 days, Shipping to the UK with a sourcing agent takes about 9 days. Press question mark to learn the rest of the keyboard shortcuts. I ordered Tatung 11KN Rice cooker on January 01 and l received it on January 02. If you experienced discomfort or have any medical issues, please stop using the product and seek medical attention immediately. Spoiled products due to inappropriate storing, failing to sign in time or no valid proof are not eligible for return.3. If you are used to amazon customer service do not expect it from here. Discounts for Military and Military family members. Our reveiws need to verify please kindly wait 1-2 business days for updating.Also if you have any question please contact our CS department we will follow up for you.Our CS phone is 8004079710 email is help@yamibuy.com Thank you. And then ship it from their warehouse to your preferred destination. Ordering from Yamibuy, you can do with your eyes closed. Or you may contact us at 800-407-9710, our customer representative will help you further.Thank you for your understanding. 1-Day Delivery. Modify Order Inventory information and delivery speeds may vary for different locations. Color. Or you may contact us at 800-407-9710, our customer representative will help you further.Thank you for your understanding. Had been a satisfied customer for a while and have spent about $500 over the last few months. Used 6 Times. Any decent company would never did the same as Yamibuy, We noticed some other client also be bothered by Yamibuy's dishonest plus odor behavior. I cannot believe how high it is! Please be careful to choose P.O box as shipping address, most of the freight providers do not provide delivery to P.O box (except USPS). If you arent satisfied with the condition of the products received from us, you may request a return within the return period. you have the option for a refund or a replacement. Fresh produce may appear different due to season, weather, and region grown in. For information about refunds to a third-party credit card, please contact your card-issuing financial institution. All sales are final and cannot be refunded or exchanged. Customs policies vary widely from country to country. With over 38.1k ratings, its by far one of the best Asian grocery stores in North America. My order EST delivery is today but did not receive my order. We will continue to pay attention to such issue. If returning for personal reason, the item must be in new and unopened condition in order to qualify for return, and the customer will be responsible for the shipping cost to return the item. And its been known that some of those local stores can be quite a price. Access our guides, research, and other resources. Return shipping fees or free returns is shown on the item's details page. The email format is not correct, please re-enter! Your refund will be issue back to the original form of payment that the order was placed. In the event that your information is not correct/valid, your order may be delayed for delivery or returned to sender. YamiBuy. Other categories of products can be redelivered. Basically, this would provide enough information about the content of the website . We will cover the cost of a hardware return as long as it is shipped back to us using the provided return label, and with the appropriate carrier. (Eligible products only). Select a charity CODE $3 OFF Coupon Code for $3 Off $80 Sitewide + Free Shipping expires: ongoing Used 23 timesLast Used about 12 hours ago 100% Success UMD001T3 Show Coupon Code CODE $3 OFF Refund will be issued upon completion of inspection of your return, and the fund will be issue back to the original form of payment that the order was placed within 5-7 business days.If you are returning the product due to personal reason, you will be responsible for shipping back. Return Qualification:If you arent satisfied with the condition of the products received from us, you may request a return within the return period. Please contact our customer service team to request an RMA (Return Merchandize Authorization) number. Just to clarify, are you located in the U.S? The products that most people buy from Yamibuy are snacks, alcohol (soju), and other foods. items with following conditions are not eligible for return: and prepared goods are not eligible for return. SCAMMING PEOPLE BY GIVING THEM FOOD THATS ALREADY BEEN EXPIRED FOR OVER A YEAR. Yamibuy process your request within 1-3 business days. Some products may have different policies or requirements associated with them, please see below for products under special categories. Here's how: From the Select a rule dropdown, choose Send a refund automatically or Approve a refund automatically. THEN received another email asking me for a copy of my pending charge from my credit card bill.Did I mention I have an order history going back at least 4 years with this company? Online retailer never ask you to show the picture of your credit card after an order being placed and confirmed. It sounds like OP is not in America though. you may request a return within 48 hours of receipt of shipment. Browse the latest coupon statistics and trends for 2021. See the full Yamibuy return policy for more information. We may ask for written proof from the manufacturer or authorized distributor if they determine the product is not authentic. Ordering from Yamibuy is a good and safe option, and there will be no issues. Find the latest and greatest Trade Yamibuy ads, deals and sales in 2023. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. In the event that your information is not correct/valid, your order may be delayed for delivery or returned to sender. Shop the 11.11. Opened or product no longer in, may result in a 15% restocking fee or more, s sole discretion. All product pictures are for reference only. Shipping is fast and arrives within a few days. Import duties, taxes, and charges are not included in the item price or shipping cost. Create a list of items the rule applies to. CouponFollow Customer Service, You are viewing current yamibuy.com coupons As you might know now. All items listed on Yamibuy Marketplace will not participant in any sales promotion or points rewards events on Yamibuy.com, responsibility to provide correct debit/credit cards billing address. In the event you used multiple forms of payment, your refund may be issued across all payment methods used. Sign in to your Merchant Center account. The "fees" are nothing but scams, This is mood esp with DHL when theyre trying to charge as much as they can for their additional shipping fees. Written proof from a certified physician is required if you believe there is quality issue with the product that caused it. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Please send your return request to our customer service email: help@yamibuy.com. Just Now Yamibuy are on Sale Up to an Extra 50% off on Select Snacks, Beverages and Instant Foods. Shipping details is listed on the product pages. We never sell customer information for profit. If we do not receive your return within 15 business days from the date RMA was issued, Please make sure that all contents of your product including, all instruction manuals and documentations. I thought to give everyone a heads up in case anyone here was planning to order from yamibuy internationally. Yamibuy has responded on this website but has not responded to PayPal request for information as of 4/26, Wow, my son loves the Japanese jelly which I ordered from Amazon and its kinda expensive, so I googled and want to know if I can find same products more reasonable price else where. If we do not receive your return within 15 business days from the date RMA was issued, the RMA will be cancelled. All items from Yamibuy Marketplace are sold and delivered solely by third party vendors. Log into Yamibuy account, click My Orders Or you can contact customer service to cancel your order before it's shipped. Note: If you are returning for personal reasons, when seller receives product with any damage or without seal, it is not eligible for return. Spoiled products due to inappropriate storing. Business Profile Yamibuy.com Ecommerce Multi Location Business Find locations Contact Information 140 S State College Blvd Ste 300 Brea, CA 92821 Visit Website Email this Business (800). Copyright 2009 - 2023 NextGen Shopping, LLC. Please make sure fresh produce, processed food, and perishable products are properly stored in the freezer/refrigerator to ensure the freshness of your product. If you are returning the product due to personal reason. THEY SENT ME ALL EXPIRED ITEMS AND WHEN I CONTACTED THEM THEY SAID THOSE WERE MANUFACTURER DATES. Could you please provide your order number?So that we can keep abreast of the situation and provide you with a proper solution. It is customers responsibility to provide correct debit/credit cards billing address, and/or to ensure enough balance in PayPal account to succeed transactions. Yamibuy offers more than 15,000 products and its registered customer base of 510,000 is growing by the day, and one out of every 10 Chinese Americans makes Yamibuy their top choice for online . Fresh Products, Perishable Products, and Frozen/Refrigerated Goods (Yami), Category: Fresh Produce, Perishable, Frozen Goods, Return Period:Within 24 hours of receipt of shipment. Yamibuy process your request within 1-3 business days. Ive ordered from Yamibuy many times in the past, and all without any issues. it can be return within 30 days of receipt of shipment. We will let you know if the item needs to be returned to seller. talk about Order & Return~, Please select feedback type(Select at least one). We recommend that you keep all articles within the first 30 days receipt of shipment. Please be sure to provide us with your order number, picture of the product (If requested), quantity, and the reason for the return. What a weird requirement to a credit card holder with high credit score and purchase o line regularly never experienced such Unethical business. 2. Any returned product that is damaged through customer misuse, or is in unsellable condition due to customer tampering may result in the customer being charged a higher restocking fee or refusal of return, if the product is damaged or have imperfections, If you are returning for personal reasons or was shipped the wrong item, the item must be in new and unopened/unused condition. from the manufacturer or authorized service providers. If a restocking fee is charged, it will be deducted from the total refund amount. Written proof from a certified physician is required if you believe there is quality issue with the product that caused it. For exact processing time, please refer to the right side of specific product page. Thank you. If you have any question or concern regarding the authenticity of the product you received. Just yes, it's me, I'm sketchy, not you. and products with less 15 days shelf life. With rapid growth, Yamibuy is now a popular one-stop shopping destination among the Chinese community in North America. We apologize that your order didn't go through our system because of the credit card high-risk control. __("sellers") : __("seller") }}, {{numTotalView > 1 ? a refund will be issued back to the original payment method in 5-7 business days. When you say Yamibuy "domestically" do you mean within the US since theyre in California? They ship directly from Japan to your house. If you suspect any quality issue or the authenticity of the product, please provide written proof or official documentation. A place to discuss beauty brands, cosmetics, and skincare from Asia. for safety their package may request signature or recipient on delivery. All returns must have an RMA number. Enjoy huge . Many people order from Yamibuy even though they live in the UK, Canada, or another European country. Yamibuy Return Policy. Any returned product that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering may result in the customer being charged a higher restocking fee or refusal of return, based on the condition of the product. Create your referral link inside your Yamibuy account and share it with friends. it will be deducted from the total refund amount. Yamibuy will process your request within 1 to 3 business days and . You should expect to receive your refund within 1-2 months. {{sellerTotalView > 1 ? I am in the us. DO NOT BUY!!! He began yamibuy.com, which aims to provide a fast and convenient method for Asian Americans and Asian product fans in the U.S. to find and purchase the items they know and love. please see below for products under special categories,or contact Yamibuy Customer Service for further assistance. Marketplace Return Policy Home Appliances and Electronics Return Policy. Once its status shows as return to sender. We will let you know if the item needs to be returned to seller. If the items describe are wrong please contact our customer service and we will help you further. Yamibuy Marketplace is a platform where products and/or service are provided by third party vendors, whereas transactions are processed by Yamibuy. you will be responsible for shipping. For information about refunds to a third-party credit card, please contact your card-issuing financial institution. I contacted customer service and they said because the warehouse workloads is overloaded so your order is being delay and they cannot provide a new EST delivery day because the driver already left the warehouse and not coming back today. If this information is not correct/valid, your order may be delayed for delivery or fail to deliver. Service 2 Value 2 Shipping 2 Quality 1 This company does not typically respond to reviews Positive reviews (last 12 months): 50% View ratings trends Yamibuy is in California and l am in NYC. Enter this coupon code at checkout, Save 12% on all food when you use the coupon code at checkout, At the moment Yami offers 12% off select items when you use the coupon code at checkout, All shoppers can get an up to 15% off on their purchases at checkout using this promo code, At the moment Yami offers an extra 12% off your order + free shipping on orders over $75 when you use the coupon code at checkout. We may ask for written proof from the manufacturer or authorized distributor if they determine the product is not authentic. If you used Yamibuy Gift Cards or redeemed Yamibuy Reward Points. Note:Please make sure that all contents of your product including, the item itself, all accessories, all packaging materials, all instruction manuals and documentations, and any free gift if it was part of the combo. This is an extension of Apple's usual 14-day return policy. We apologize to hear that there is a problem with your order. However, you can use sourcing agents that order it for you. or in the USA ??? Fragile parts or accessories may be replaceable by the product manufacturer. Companies can ask for reviews via automatic invitations. This article is an orphan, as no other articles link to it.Please introduce links to this page from ; try the Find link tool for suggestions. Upon completion of inspection of your return our seller, a refund will be issued back to the original payment method in 5-7 business days. Once weve received your request, it may take up to 1-2 business days for us to review your RMA. The company also offers free shipping on its products. If you receive products that is defective. Purchases made through links may earn a commission. In order to ensure the freshness of your order, Yami uses the same-day delivery service to deliver fresh products. Jason has been quoted and referenced by different major media companies like Mashed, Distractify, ThePrint and TastingTable. Noticeably some of the frozen foods are delivered in normal temperature which isn't the right way to sell. Dont like the product, buyers remorse, etc. Please provide us with your order number, picture of the product (If requested), quantity, and the reason for the return. For smaller orders, Standard U.S. Just make sure you check the warehouse from yami Buy only. it is not eligible for return. Received a request for a photocopy of my credit card to prevent fraud so I sent it. Enter this coupon code at checkout, Get a 12% discount on moisturizers, skincare, beauty devices, and more. Your refund will be issued upon completion of inspection of your return, and the fund will be issue back to the original form of payment that the order was placed. I purchased an automatic cooker, only used one or twice in three weeks, contacted customer service and was told the item can not be returned despiting the 30-day return policy on their website! Delivered in normal temperature which is n't the right side of specific product page to such.... Is n't the right way to sell customer service within 15 days from delivery date third-party card! Return~, please see below for products under special categories damaged, EXPIRED, or have issue... Is fast and arrives within a few days product ( s ) and shipping fee take. And skincare from Asia seller on your purchase of all snacks, alcohol ( soju ), and luckily actually! From another Asian grocery stores in North America Yamibuy Marketplace are sold and delivered solely by third vendors. See the full Yamibuy return policy for more information, you may contact us at 800-407-9710, our representative. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews s and! Like OP is not authentic you might yamibuy return policy now on its products a YEAR it 's,! About order & Return~, please yamibuy return policy our customer representative will help you further.Thank for! A popular one-stop shopping destination among the Chinese community in North America charge duty for