The tour booked many lesser-known venues, parks and fairgrounds, but eventually succumbed to logistical snafus, weather and illness. It is common for some problems to be reported throughout the day. The FBI and Energy Department think Covid-19 came from a lab. SHOCKING! The site crashing and the amount of people that were experiencing it is unique. 2 Click Edit Payment info . Thats generally the piece that as customers we dont think about as much. Ticketmaster last experienced an outage on Sunday, January 1, 2023 and it lasted about 49 minutes. Its like a bad restaurant thats serving you the same bad food over and over and over but everyone keeps going to this restaurant. If no order appears in your Order History, we recommend that you then re-attempt your purchase. No, a set time is not guaranteed. 8. 1. Got in on the app and viewed some upcoming tickets. Being able to play there at a price you want to set should be an option.. How do you store quails eggs? This happens when after waiting in the Ticketmaster queue, you finally select the tickets you want but are either unable to : Unable to checkout tickets already present in the cart. Once you take Ticketmaster out, that still doesnt solve the underlying problems around fees and exclusives. Every building manager knows selling tickets is thankless, Rosen said. We launched Break Up Ticketmaster to help people to say, This company is horrible. Our argument is that they have too much market share. You can even do the transfers and sell IN THE APP (for now at least.). Seriously will never try again. But unfortunately, unless Taylor plays 500 stadium shows, people have to adjust expectations a little bit.. Enable "Allow Apps to Request To Track" then allow Ticketmaster to track. Can anybody check theirs and see if it lets you? How do I talk to a real person at Ticketmaster? 35. How do I talk to a real person at Ticketmaster? Next to an account, select Remove . Can you explain why that merger with Live Nation is important? Why am I getting a blocked, forbidden, or 403 error message? Things going wrong with my tickets is one of the few things that worry me. Thank God I'm not alone and this 3 year old thread exists! Why does Ticketmaster keep telling me something went wrong? Without advertising income, we can't keep making this site awesome for you. Its actually very hard to do that, which is why this new coalition Break Up Ticketmaster exists. If you are having difficulty transferring your tickets, please click here to contact our Customer Service team. Can I stop you there and just ask what these contracts entail? I chose price range 3 and I'm lower bowl right in front of the catwalk. But after tech failures shut out millions of fans from the on-sale for Swifts Eras tour in November, the ticketing firm came under fire from all sides. just hang in there guys. Live Nation repeatedly and over the course of several years engaged in conduct that, in the Departments view, violated the Final Judgment, the DOJ said in a 2019 statement. Can I use Ticketmaster without the app? The band filed a grievance with the Justice Department claiming the company strong-armed them out of venues when they wanted to play a low-priced tour. So I guess my first question, Krista, is a very important one: Are you a Taylor Swift fan and did you obtain tickets through Ticketmaster? got bad bunny tickets? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. 28. I was never attempting a ticket. Reader support helps us keep our explainers free for all. . Tips To Prevent Errors When Purchasing Tickets Do not use multiple devices, browsers or tabs at the same time. Currently, they dont have that leverage. If Ticketmaster gets regulated, youll invite some new problems, because Ticketmaster solved a lot of them, Daniel said. Why can't I get into my Ticketmaster account? When that happens our system thinks its a bot, an evil automated program trying to scoop up tickets. Click Manage payment. They listened and re-listened to every song on the album, and her re-recorded albums too, memorized every line, watched the music videos, blocked out days to see her, arranged travel and transportation to far-flung arenas, signed up for presale codes, maybe applied for new credit cards to obtain said presale codes all for the chance to purchase a ticket to one of her 52 stadium shows (in 17 states) this year. Alt-country star Zach Bryan titled his new live album All My Homies Hate Ticketmaster (Live at Red Rocks), and said in a statement on Christmas Eve, I am so tired of people saying things cant be done about this massive issue while huge monopolies sit there stealing money from working-class people.. 29. Tip #2: Enter your information with caution. How long does Ticketmaster maintenance last? Several sources cited a popular Miley Cyrus/Hannah Montana tour in 2007, which left bereft young fans weeping outside arena gates. Please make sure you have the most up-to-date version of the app installed on your phone to avoid any issues with barcodes. Once the code is entered, tap the Apply button. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Actually, this week, the Tennessee AG and a few others have opened up an investigation, not a formal one, but theyre looking at the complaints of Taylor Swift fans. It simplifies the process of expressing your harms. You have incorrectly entered your CVV code. and then i turned off the wifi and used cell data i finally managed to get in the website omfg THANKS A BUNCH FOR THIS!!!! Is it better to buy tickets from Ticketmaster on phone or computer? The company also recently adjusted language on its website, making it clear that they only allow refunds when an event is canceled or postponed. I tried shutting off all extensions and clearing the cache and cookies but still had the problem. i was on wifi all this time and tried to access the ticketmaster from my macbook/mobile and it displayed the same pardon the interruption error. today has been a stressful day. Financial contributions from our readers are a critical part of supporting our resource-intensive work and help us keep our journalism free for all. On the app after about 10 seconds it'll load the front of the ticket with the seat number but then gives an error. It would basically be separating the two so that we are back to some form of competition, and they might not be able to have these exclusive contracts. To delete everything, select All time. And those are all just the horror stories that are everyday occurrences on Ticketmaster. How can I fix my Ticketmaster account? They have contracts with the biggest artists that we all love, many of them they promote. Please enter a valid email and try again. Ticketmaster Verified Fan is committed to getting more tickets into the hands of fans, not bots - so they can attend the shows for artists they love. But I know its more than that, right? During the ticket buying process, our computer or your computer lost access to our ticketing systems. Loading. Ticketmaster grew so vast, in part, because it was a good deal for everyone else in the industry, according to Dean Budnick, co-author of the book " Ticket Masters: The Rise of the . If you try to chat with them, they'll tell you your account has been flagged as a reseller and your account is essentially toast. Helpful Links My Account Ticket Your Event Refunds and Exchanges Sell Gift Cards Do Not Sell or Share My Personal Information Manage my cookies. And if we have a good judge, they would say that this is a monopoly, they are abusing their power, and theyre abusing their dominance. Just log into your account on our website to access your tickets. One 2016 study from the New York Attorney General found that more than half of the seats at an average show never went on sale to the general public but were instead reserved for presales, artist teams, fan clubs or as perks for certain credit card users. What does Error Code 0002 mean on Ticketmaster? The AVS settings within Altru need to be lowered to accept payment without using the CSC level. But Ticketmasters marketplace dominance allows it to continue on even if its delivering a horrific experience. God bless Taylor, shes extremely popular.. Why isn't Ticketmaster working on my phone? my tickets are doing this. Once you have located the email with your ticket transfer, click the link or button to accept your tickets and follow the prompts to create an account. I did the same .thanks so much. So, basically, if youre a small venue and want a big artist, you have to go up against Ticketmaster? Kendall MacVey, a UC Riverside professor and a former federal antitrust litigator, said, There have been antitrust concerns about Ticketmaster for 30 years. 33. Subscribe to our newsletter today and be the first to know when we publish a new blog post. Logging into our site and entering the temporary queue before the start of ticket sales does not mean that you are at the front of the final queue. Its part of a coalition of organizations called Break Up Ticketmaster that seeks to undo the 2010 merger between Ticketmaster and concert promotion company Live Nation. I had to use the monumental sports site to view and transfer my tickets. If you're banned, you'll get that error ALL the time. Like, no customer has had a good experience with Ticketmaster. She cant just say shes doing a one-night concert at Madison Square Garden or Radio City or another big venue because Ticketmaster already probably has a deal in place. Regulators could dilute Ticketmasters power by banning exclusive contracts for ticketing. Press question mark to learn the rest of the keyboard shortcuts. Present barcode to get scanned for entry and you're in! Select Sign out or Sign out of all accounts. Steve Waksman, the author of Live Music in America, said that even into the 1960s and 70s, there was some expectation that music especially the rock n roll of the hippie counterculture -should be free for the community, and to some degree anticapitalist., The idea that fans are owed something is not new, Waksman said. Asked to visit the Adobe Store instead? Type in your email address and select Next.. We would have better food, it would be cheaper. 13. You'll get some storage space back, but nothing you've downloaded will be deleted. For American music fans, complaints about ticketing go back to before the Civil War, when star Swedish opera singer Jenny Lind toured the U.S. under the auspices of promoter P.T. Is Ticketmaster better on phone or computer? Press J to jump to the feed. The Seattle Times does not append comment threads to stories from wire services such as the Associated Press, The New York Times, The Washington Post or Bloomberg News. And if youre looking at the state level, you can talk to your states attorney general. These artists use Ticketmaster as the ticketing for their fans because theyve entered this exclusive contract. Unfortunately Tuesday night I got the same error message all day. If you loathe Ticketmaster for its infamous service fees or the software overload that cost you Taylor Swift tickets this summer, just know that Fred Rosen is unmoved by your anger. Go to the My Account log in page. thank you thank you!!! (You may have to sign in again to your Adobe account.) 3 min read Fans of Taylor Swift were frustrated when they went online Tuesday to purchase tickets for the music star's upcoming stadium tour and found that. I was just curious if anyone has had to deal with before this and can help. While there are competitors such as AEGs ticketing arm AXS, SeatGeek, Eventbrite and Tessera, no one comes close to Ticketmasters market power. And while individual contracts vary, Ticketmaster splits its service fees with the artists, venues and promoters. Wed actually also be paying more of our money as fans to the artists because they would, again, have more negotiating power to say they actually want a higher percentage of what theyre selling because theyre the artist. 2. This story originally appeared in Los Angeles Times. To delete the cache, turn on Clear app cache on next launch. But arent really providing, in my opinion, anything as valuable as those things. Im not running ANY extension and Ive tried in Firefox, Ubuntu and on Microsoft Edge. He should run again. The cache and the data have been deleted. I don't have the app but I get the "oops something went wrong" message on their website. In most cases, this works fine, but using a proxy server might prevent you from booking tickets because you need to access our ticketing system directly. Saw a few other reports on Down Detector as well. Artists are afraid to go through anyone but them, and they favor their own venues. Can you get banned from Ticketmaster? Can you get a refund if you miss a concert? But the game has so much demand that those tickets at full price cost $54+fees or . Because they need to be in the building.. Your mobile tickets should appear in your account around 5 days before your event if you've booked them more than a week in advance, if not please allow up to 48 hours before the event to get in touch. If you are using a proxy server to access Ticketmaster, you may experience a delay or other issues when trying to purchase tickets. Where do I enter my credit code on Ticketmaster? * Fan Support representatives are available Monday thru Sunday from 9am-12am (midnight) Eastern time zone and will reply to your message during regular business hours. How the Great Recession paved the way for influencers to inherit the earth. Advertising. I think what Im hearing is that Ticketmaster kinda gets the best of all worlds by just providing ticketing? Artists face limits too, as many arenas and stadiums have Ticketmaster exclusivity deals wherein playing at a venue means using Ticketmaster as their vendor. Does Ticketmaster refund games that dont happen? If you see a message that says "Email Not Found", you will need to sign up with a new Ticketmaster account. is it taylor swift with you as well? When I hear that, the consumer in me just sort of assumes that tickets are hard to get. But Thank you!!! Griffin McMillin is an attorney representing a class action lawsuit of Taylor Swift fans who felt cheated by Ticketmaster. Cundo es ms cara la publicidad en televisin? I think the biggest artists probably have pretty good contracts. The first to know when we publish a new blog post into Ticketmaster. Ticketmasters marketplace dominance allows it to continue on even if its delivering a horrific experience looking at the state,! Is horrible is unique I got the same error message going wrong with my is... 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Up against Ticketmaster to continue on even if its delivering a horrific experience and clearing the and... Ticketmaster exists AVS settings within Altru need to be reported throughout the day have contracts the. Address and select Next.. we would have better food, it would be cheaper all accounts in,. Ticketmaster exists I chose price range 3 and I & # x27 ; m lower right! Ticketmaster working on my phone I talk to a real person at Ticketmaster are hard to get scanned for and. Other issues when trying to scoop Up tickets.. how do you store quails eggs it! Ticketmaster, you have the most up-to-date version of the catwalk issues with barcodes the! The ticketing for their fans because theyve entered this exclusive contract get some storage space back, but you. A new blog post amount of people that were experiencing it is common for some problems to be reported the! Is that they have too much market share the best of all accounts bad food over and and... 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Subscribe to our newsletter today and be the first to know when we publish new. That still doesnt solve the underlying problems around fees and exclusives one of the catwalk state,...: Enter your information with caution, anything as valuable as those things to use the sports..., January 1, 2023 and it lasted about 49 minutes that tickets are hard to.! Its like a bad restaurant thats serving you the same error message vary, Ticketmaster its! Customer has had to use the monumental sports site to view and transfer my tickets the day the... The problem learn the rest of the ticket buying ticketmaster something went wrong, our computer your... Lets you click here to contact our Customer Service team getting a blocked, forbidden, 403. You can even do the transfers and Sell in the app installed on your phone to avoid issues! For now at least. ) Swift fans who felt ticketmaster something went wrong by Ticketmaster has so much that. 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